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Purview EXPORTS unreliable and missing "Top-of-information-store" folder
Has anyone noticed an issue where the exported PST files are either empty or missing folders? I don't normally check every PST file that I export, but after hearing from customers that there are either no emails or missing folders, I started to check after each export. I am noticing that the Seach and Export process seems to be fine and the Downloaded PST file show the correct size, but when i open the PST files, I'm seeing that they contain no emails OR they are missing folders - including the "Top-of-information-store" folder. When i look at the Properties > Folder Size settings, i can see that the PST file thinks that all the folders are there. This is incredibly tough to work with since I am now checking each PST file and then having to rerun the search/export/download all over again. It's been like this for about 3 weeks.ChungNgMar 27, 2026Copper Contributor90Views0likes3CommentsGuidance: Sensitivity Labels during Mergers & Acquisitions (separate tenants, non-M365, etc.)
We’re building an internal playbook for how to handle Microsoft Purview sensitivity labels during mergers and acquisitions, and I’d really appreciate any lessons learned or best practices. Specifically, I’m interested in how others have handled: Acquired organizations on a separate Microsoft 365/O365 tenant for an extended period (pre- and post-close): How did you handle “Internal Only” content when the two tenants couldn’t fully trust each other yet? Any tips to reduce friction for collaboration between tenants during the transition? Existing label structures, such as: We use labels like “All Internal Only” and labels with user-defined permissions — has anyone found good patterns for mapping or reconciling these with another company’s labels? What if the acquired company is already using sensitivity labels with a different taxonomy? How did you rationalize or migrate them? Acquisitions where the target does not use Microsoft 365 (for example, Google Workspace, on-prem, or other platforms): Any strategies for protecting imported content with labels during or after migration? Gotchas around legacy permissions versus label-based protections? General pitfalls or watch-outs between deal close and full migration: Anything you wish you had known before your first M&A with Purview labels in play? Policies or configurations you’d recommend setting (or avoiding) during the interim period? Any examples, war stories, or template approaches you’re willing to share would be incredibly helpful as we shape our playbook. Thanks in advance for any insights!91Views0likes1CommentMicrosoft Purview - Endpoint Data Discovery
Hi all, I wanted to understand Microsoft Purview’s capabilities around data discovery on Windows endpoints, specifically in a legacy data scenario. Use case: We have data residing on Windows machines/endpoints that is: Legacy in nature Not being actively moved, migrated, or modified Sitting at rest on local disks (user endpoints) Questions: Can Microsoft Purview perform data discovery or classification on such endpoint‑resident data? Does Purview support scanning or discovering data on Windows endpoints at rest, without requiring the data to be uploaded, migrated, or modified? If not directly, are there any supported approaches or workarounds (e.g., via integrations with Microsoft Defender for Endpoint, Information Protection scanners, or other Purview components) to achieve this? What are the current limitations of Purview when it comes to endpoint-based data discovery?AbutalhakhanMar 26, 2026Copper Contributor98Views0likes2CommentsHow to remove/modify a sensitivity label for many SharePoint documents?
We would like to implement Purview sensitivity labels for our SharePoint sites. We would like to use auto labeling. Before we start the implementation, we would like to test some rollback scenario. How to remove/modify a sensitivity label for many SharePoint documents?khhajMar 25, 2026Copper Contributor170Views0likes3CommentsUnified Catalog activity / usage reporting
Hi, We are building out our data products and glossary terms in Purivews Data Governance Unified catalog. I’d like to get some metrics on data consumer activity/usage. Metrics like how many users running searches for terms or data products. How many people navigating into data assets to discover data, etc. I haven’t found any reports like this. Is there any audit logs specific to data governance I can query? I’m trying to gauge user adoption. thanksBrian_WinterlichMar 25, 2026Copper Contributor36Views0likes1CommentSensitivity Label Permissions
Hello, I have set up sensitivity labels within my company. I have Public, Standard, Confidential and Highly Confidential. When testing with my external email (e.g. Gmail and Yahoo) I am prompted to enter the one-time passcode when opening an email from my test account. But then I tested with an external user who has an Outlook email and he was not prompted to enter the one-time passcode. "Authenticated Users" is included in Standard, Confidential and Highly Confidential permission control when setting up the labels. Is this the normal behavior for the one-time passcode only being prompted for Non-Microsoft emails? Can the one-time passcode be prompted for Microsoft (Outlook) domains? Also how can I have multi-factor authenticator apply to my labels for external clients/users? Any help would be much appreciated. Thank you!64Views0likes3CommentsDLP Policy exclusion if any of the recipients are internal
I am trying to add an exclusion to my DLP policies when one of the recipients of an email is from a trusted domain. To do this I Added a group to my rule and used the AND NOT Recipient domain is with a list of approved domains. the rule works for email to a single recipient but not when there are multiple recipientsMarc_spielerMar 25, 2026Copper Contributor111Views0likes3Comments- tgraham-legalopsMar 24, 2026Brass Contributor41Views0likes1Comment
How do you work around the client restrictions for opening encrypted documents?
We are wanting to roll out Purview sensitivity labels. Specifically, encrypted labels so we can implement controls such as preventing printing, copy/paste, etc. The issue we have ran into is that once an Office doc is encrypted, there appears to only be two ways to open the document: In a licensed Office desktop client Sharing a link to the document in SharePoint so it can be opened in a web browser. We share documents with a large variety of 3rd parties that do not use Office. Many are small businesses who seem to prefer Google Workspace, so no Office clients. The SharePoint web browser option also does not work for us as we require users to have an Entra ID account to access our SharePoint, and it would not be feasible to onboard the number of external users we share documents with (nor to purchase O365 licenses for all of them). We considered using both encrypted and non-encrypted labels and using encrypted only when the recipient uses office. However there is no way for our internal users to know if the person they are sending a document to is using Office. So now we are left not really knowing what to do. I would love to hear some suggestions for how other organizations handled this.JoeDLPMar 24, 2026Copper Contributor137Views1like3CommentsIntegrate MS Purview with ServiceNow for Data Governance
Hi team, We are planning to leverage Microsoft Purview for core Data Governance (DG) capabilities and build the remaining DG functions on ServiceNow. We have two key questions as we design the target‑state architecture: 1. What is the recommended split of DG capabilities between Microsoft Purview and ServiceNow? 2. How should data be shared and synchronized between Purview and ServiceNow to keep governance processes aligned and up to date? Thanks!SolvedJohnYangMar 24, 2026Copper Contributor156Views0likes3Comments
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