Change MC ID

New Contributor

Dear Microsoft staff,

 

On April 22, I passed the Microsoft Word 2016 exam. A few hours later, I received an e-mail from Certiport with a Microsoft Certification ID. When I tried to pair that ID to my account, I already had an ID paired to that account. So is it possible for me to change the ID of that account or merge the IDs into one?

 

With kind regards,

 

Dannie Slotegraaf

2 Replies
I had this. You need to raise a ticket on https://aka.ms/CertificationSupport to merge the two MCIDs

@Julian Sharp 

Thanks for your reply Julian!