trojan emails

Copper Contributor

About every week I get an email from somebody new claiming they put a Trojan in my PC and want big money to remove it. When I go to Defender I get this:

rodmerten_0-1693257299847.png

When I start actions I get this:

rodmerten_1-1693257369662.png

I cannot seem to get rid of it.

1 Reply
PUA = Potentially unwanted software

Have you by chance installed something recently that was packed up with another application, if so click the start actions button and follow the prompts to remove the application