Jun 22 2021
- last edited on
Feb 06 2023
We are using O365 Business Premium E1 license.....We've created new exchange rule for encryption for one of the test user only and assigned the Right mgmt license to that specific user but while sending an email with encrypt option enabled it works only for Gmail services whereas internal tenants and Hotmail appears plain text with a mail tip.
checked the rule is correctly configured but Right mgmt service shows disabled tried to manually activate the service but didn't work so we've raised the ticket to Microsoft to investigate on this and as per their confirmation, Encryption works only 3rd party services like Gmail not for own domain users and Hotmail.
However, I disable the encryption rule and remove the Right mgmt license to everyone yet all users can still able to send encrypt msg to Gmail and it works but not for internal users and Hotmail, I've attached the IRM test config for your easy reference, kindly review and advice if this is normal or do I need to do some changes in order to work
Appreciate your support.
Jun 22 2021 03:44 AM
Jun 22 2021 04:58 AM
Thank you @ChristianJBergstrom
As said, Right mgmt service still disable whereas IRM config says pass result, pls. find attached snapshot.
Jun 22 2021 05:55 AM
Jun 22 2021 10:57 PM
Would like to know, Is there a way to encrypt email for internal tenants either outlook client / web based? regards to the AIP service pls. find below the outcome of AIP service.
Jun 22 2021 11:36 PM
Jun 23 2021 01:55 AM
our simple requirement is, to use encryption for both internal tenant & external domains irrespective of the platforms, same time we don't want all outgoing emails to be encrypt using exch. rule but selected users / group when needed. currently encrypt is happening only for Gmail with or without exch. rule.
This issue is under investigation with MS since more than 2 months and based to their yesterday's confirmation, encrypt works only for 3rd party services like gmail not for internal / Hotmail. so would like to reconfirm if this is true?
Jun 23 2021 02:02 AM
Jun 24 2021 12:08 AM
Thank you and appreciate your valuable suggestion!
Will check with MS on this and update accordingly.
Jun 24 2021 01:50 AM