Sep 30 2020
01:14 PM
- last edited on
Feb 01 2023
12:41 PM
by
TechCommunityAP
Sep 30 2020
01:14 PM
- last edited on
Feb 01 2023
12:41 PM
by
TechCommunityAP
we use a remote server for our business. I am not able to save an excel file to that server unless I save it onto my computer, restart my computer and immediately open the document back up and save it on the server. I can save it by doing a copy and paste onto my server. I get the pop-up that says it is saving, for about 30 seconds then it says did not save file. any ideas what to look into?
Oct 02 2020 04:26 AM
Hi @Integrity_Pump_Zach ,
without knowing details about your infrastructure - we had this issue with a firewall being too strict on inspecting data flow so it blocked saving an Excel file to a network share.
Oct 02 2020 07:49 AM
@BenKrah we only have 4 people in the company, all working from home, so we are using a western digital my cloud for our "server". nothing fancy, no additional firewall settings.
Oct 05 2020 12:33 AM
@Integrity_Pump_Zach OK, understood.
Do you have this issue only with this Excel file or with all Excel files? Do your colleagues also experience issues when they try to save this (or any) Excel file?
Oct 06 2020 10:17 AM
Oct 08 2020 03:15 AM