Exchange Mail flow - Manager Approval for PII

Copper Contributor

We have configured Exchange mail flow rules to route outbound emails containing Confidential information (PII such as ssn, credit card, etc), to the sender's manager for approval/rejection.

This is working as expected.

However we cannot seem to find a technical solution to have emails matching these rules automatically be sent to another manager/person / group, in the event the sender's manager is Out of Office.

The goal is to automated the emails re-routing without having to manually create new rules every time a manager is out of office and cannot approve emails.

Any ideas? 

1 Reply

@Harvey21 - At this point it's not possible Out of the box using Transport Rule. But it's a great suggestion, I will pass on the idea to the right team.