MEMCM Not Syncing M365 Apps for Enterprise (Enterprise Channel) Updates

Copper Contributor

Looking at the update catalog Microsoft released 'Microsoft 365 Apps Update - Monthly Enterprise Channel Version 2005 for x64 based Edition (Build 12827.20538)' on 7/14/20. However MEMCM is not seeing that to sync down.

 

The latest update I see in Software Library > Office 365 Client Management > Office 365 Updates is 'Microsoft 365 Apps Update - Current Channel (Preview) Version 2007 for x86 based Edition (Build 13029.20308)' released on 7/29/20. We do not deploy preview updates, however I expected the update listed in first paragraph to be in this update node so our ADR's could deploy it. 

 

Office 365 Client is selected in our SUP product list, as is the Update classification which is what the update has listed in its properties:

 

Microsoft 365 Apps Update - Monthly Enterprise Channel Version 2005 for x64 based Edition (Build 12827.20538)
Last Modified: 7/14/2020
Size: 12 KB
KB article numbers: 3104046
Architecture: n/a
Classification: Updates
Supported products: Office 365 Client
Supported languages: all

 

wsyncmgr.log on our SUP is not showing any errors, we perform a sync every 4 hours and I even manually ran one this morning and it is still not seeing the update I need. I might try and remove the Office 365 Client product, do a sync, and then re-add it back and perform another sync but I wanted to see if anyone else is experiencing this and how they solved it. 

 

 

1 Reply

Just for anyone finding this thread in future, I removed the 'Office 365 Client' product from SUP, performed a manual sync, re-added the product and performed another sync and it pulled down all the updates.