Unable to Sign in to Azure Portal

[archanakhakurel]

Hi team,

I am unable to sign in to Azure Portal. I am on a free trial on azure and have running VMs that I need to deallocate. It never used to ask me verification email this time and when I put the right verification email I do not receive a security code there in the recovery email. I am able to login to my Hotmail which does not ask me for verification email. I am also sure that the verification email matches the one I put. Please someone from the team help me resolve this issue.

[#2]

I solved this problem already. It seems that when I put go to my recovery Hotmail and put microsoft.com in safe senders list I am able to receive security code. Even though nothing else from Microsoft was blocking. Funny how that works.

[#3]

@archanakhakurel 

Good news, btw, better to setup an alternative Email as you need to consult Microsoft Support to recover if you are the only admin under your tenant