Experiencing Data Access issue in Azure Portal for Many Data Types - 12/03 - Resolved

[Azure-Monitor-Team]

First published on MSDN on Dec 03, 2018

Final Update: Monday, 03 December 2018 11:19 UTC

We've confirmed that all systems are back to normal with no customer impact as of 12/03, 10:25 UTC. Our logs show the incident started on 12/03, 08:50 UTC and that during the 1 hours 35 min that it took to resolve the issue 5% of customers experienced data access issue in the Azure portal.

• Root Cause: The failure was due to one of the dependent services.
• Incident Timeline:  1 Hours & 35 minutes - 12/03,08:50 UTC through 12/03, 10:25 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Monish

Update: Monday, 03 December 2018 09:21 UTC

We continue to investigate issues within Application Insights. Some customers continue to experience Data Access issue. Initial findings indicate that the problem began at 12/03 ~08:50 UTC.

• Next Update: Before 12/03 11:30 UTC

-Monish