First published on MSDN on Jun 25, 2018
Final Update: Monday, 25 June 2018 23:21 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused. We've confirmed that all systems are back to normal with no customer impact as of 06/25, 22:50 UTC. Our logs show the incident started on 06/25, 19:40 UTC and that during the 3 hours 10 mins that it took to resolve the issue up to ~27% of customers may have experienced data access issues followed by data latency in Azure Portal and Log Analytics Portal in South Central US region.
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Root Cause: The failure was due to issue in one of our dependent platform services.
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Incident Timeline: Data Access : 1 Hour & 20 minutes - 06/25, 19:40 UTC through 06/25, 21:00 UTC
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Data Latency : 1 Hour & 50 minutes - 06/25 21:00 UTC through 06/25 22:50 UTC
-Leela
Initial Update: Monday, 25 June 2018 20:09 UTC
We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Access Issue in Azure Portal.
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Work Around: none
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Next Update: Before 06/25 23:30 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Leela
