Introducing the evolution of Power Virtual Agents - a new intelligent bot authoring experience that unifies the advanced pro-code capabilities of Azure Bot Framework Composer with the simplicity of Power Virtual Agents’ low-code platform (available now in Technology Preview). With this new release, we’re empowering fusion development teams to create compelling conversational experiences together- and all within one, easy-to-use platform.
From advanced authoring functionalities to a new telephony channel, pro developers and subject matter experts alike will have access to the tools they need to build better bots, faster. Engage customers where they’re at with rich responses, dive into complex logic with Power Fx, easily manage your bots’ data in our unified admin center - and much more - with Power Virtual Agents.
Read the full blog to learn more about what’s coming to the platform including:
- New fusion development studio
- Switch between graphical and code experiences
- Rich multi-media responses (images, videos, adaptive cards, and quick replies)
- Power Fx-based variables system
- New record and list variable types
- Designed for productivity (Cut/Copy/Paste, multi-node selection)
- Event extensibility and contextual triggers (coming soon)
- Interactive Voice Responses (IVRs) and multi-modality authoring
- Speech authoring
- Telephony channel support with Azure Communication Services
- Enhanced enterprise security and governance (coming soon)
- Data loss prevention policies
- Customer Lockbox
- Automatic deletion of inactive Teams environments
Ready to get started?
Register to try the new features in our Technology Preview by expressing your interest here and signing up for the Dynamics 365 Insider Program. Or get instant access to our click-through demo here.