SOLVED

Admin Access Denied

New Contributor

Last week I accessed the Admin App to change my primary email to my companies general email to send out a Welcome Email. When I attempt to access it again to change it back to my personal primary email, I receive an "access denied" message. That message directs me to check my health status at status.office.com, which shows no issues. Has anyone else experienced this or have any suggestions to get me in the Admin portal?

 

Ref A: BE481058460F4DA2BA9467380E24FE5F Ref B: BN3EDGE1011 Ref C: 2020-10-26T14:02:40Z

1 Reply
best response confirmed by shaunamae (New Contributor)
Solution

Issue resolved by logging into admin.microsoft.com in a "stealth mode" window.