Surface Pro

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We've been working on this Microsoft Mechanics piece highlighting the new Surface Pro with LTE Advanced for a few weeks now and I had to share. 

Aside from LTE capable of 450 Mbps speeds, one of my personal favorite aspects of the device is that the engi

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Is there an application for surface pro 4 or surface pro that could be used in a way garageband for ios devices is used, as in I could play a virtual instrument like guitar , bend the string of it , making it very close to the real world. 


It would be

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Does anyone know of an application that can do this?


I write music i.e. populating staves with notes and music symbols. I have a 21,5" screen in portrait mode with most staves of an symphonic orchestra visible. I whish to use the Surface as a magnifying g

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I have been trying to figure out how to project to my Surface 4.  I have successfully configured the Surface to allow projecting to this PC and the Surface shows up on my other computers but when I select to connect to the Surface it says to follow

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Can someone create a sub-group for new Surface Pro (2017) please?

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Hi team, 

i am using surface pro 4 update to creator update. but i am trying to connect  my arc mouce but can not. 

can any one please help?



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I also have this issue as well as a few users.
check if the Bluetooth Adapter is shown in the Device-Manager. And if shown check for a runnung Bluetooth-Service.

Hi There,


Yesterday my ARC mouse lost connection with my Surface Pro 4. I tried the following to re-connect the mouse again:

  • Removed the Mouse from Bluetooth and other device;
  • Removed the mouse form devices;
  • Removed and reinstalled the bluetooth drivers;

It i

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Eventually I reinstalled the Surface to factory default......

Problem "solved".

Me too. as well as a few users of mine
Hi my surface pro 4 is showing a error while starting it,it says windows is unabe to start,even if i insert a recovery disk and trying to fix it it is not showing me the OS to recover or reset it,so plz help me fix it.
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can you please send a picture?


I have a surface pro 4 with Windows 10 operating System. when i open an explorer and maximize it and open another on or a browser and maximize it too, and then close top one, then close button on up-right corner start flashing.


what should i do?


help me

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Can anyone sugest a good pouch for Surface Pro 4?

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I'm in the UK and bought one from PC World. Its made by LOGIK, has a little dimple on the side that my pen fits in (not sure thats what its meant for but it works). See https://www.amazon.co.uk/LOGIK-Surface-Pro-Sleeve/dp/B01MCR54CY/ref=sr_1_1?ie=UTF8&qid=1490875605&sr=8-1&keywords=logik+case+for+surface+pro+4... Read More

I have a user who looses network conectivity (WiFi) when the attach to the Surface dock.


Anybody have any suggestions or ideas?

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Don't forget to look at gpo if in corporate environment. I purposefully had to set it this way for security compliance so that we can't connect to Starbucks next door whi... Read More
Sounds like maybe it is trying to use the Ethernet port on the dock. Have you tried disabling the Ethernet adapter/port in Windows?
That sounds like an issue for support. Of course be sure the drivers and firmware are up-to-date. Any 3rd party antivirus involved?

If you want a deeper look at the hardware components, cooling system and design of Surface Pro 4, check out this video. Dave Mitchell is lead engineer on the Surface team.






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Hello and welcome to the Devices Community!  We are so glad you are here and excited to have this forum to collaborate and discuss all things Surface. You will find spaces for each one of our products in the Devices Community, so go ahead and take a look

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Dear all,


A few days ago I bought a new keyboard with the fingerprint recognition. I have attached the new keyboard to my Surface pro 3, the typing works, however, I am not able to set up the fingerprint recognition. When looking through the devices, the

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Hello everyone,


Tried Searching, and Googled several possible variants of what could describe my issue, but none have been found which has brought me to sign up here and post this. Thank you in advance to those who read and provide input, as I fear the wo

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I had a Surface Pro 3 for a couple of years (I have a SP4 now) and several of my staff did to - and we've never had an issue like this.
You could try to remove the firmwar... Read More

Hi there, 

Every time I touch my touchpad (which usually acts as a mouse) on my Surface Pro 3, my screen turns off.  It doesn't shut down the whole tablet, it basically just locks it.  The mouse icon might move slightly with my finger, but after about a se

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Turns out all I needed was to clean the keyboard connectors with an alcohol wipe! Now everything is working fine.  Thank you for your suggestions though.

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Have you tried taking it to a local Microsoft Store to have them take a look? I would also double check if you have all the latest system updates.
I think you have a hardware problem or something related to drivers. Is it an original cover or a "compatible" one?

Also try with other if you can or if you know someone w... Read More

My primary work device is Surface Pro 3. How can I reinstall Quick Assist in Windows 10?

I don't want to reinstall windows. I am using the latest version of Windows 10 - Version 1607 (OS Build 14393.693).


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Hi, check if you can find the quickassist.exe in c:\windows\system32.

Hi folks,


I have this option activated for more than one month, tried fast, slow rings, but without success! Anyone here with the same problem?



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Try downloading an ISO for the latest builds. This one is the most recent (from slow ring if I'm correct): http://www.windowscentral.com/windows-10-build-15048-iso-files-now-available-download Read More

The battery won't charge on my SP3. We lost the original charger, and have been using the dock we ordered with it, the machine won't charge. I have tried restarting the machine, windows updates, discharging the battery, trying a different charger (this ch

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You shouldn't use compatible "no brand" chargers with your machine...If it gets hot that may be a symptom of other problems, such as overcharging batteries.
Your device is... Read More

So I updated my trusty surface 3 Pro to Windows 10 from 8.1 last week.  One thing I don't understand is the Max Frequency display on resource manager, which appears to be stuck at 31%.  Can anyone explain this?

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Hi Lloyd! It is very nice to meet you.

I would invite you to please go through Surface Customer Support given that there is additional information we would require to app

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Hello and welcome to the Devices Community!  We are so glad you are here and excited to have this forum to collaborate and discuss all things Surface. You will find spaces for each one of our products in the Devices Community, so go ahead and take a look

... Read More
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