Welcome to the Surface Pro 4 Community!
Hello and welcome to theDevices Community! We are so glad you are here and excited to have this forum to collaborate and discuss all things Surface. Youwillfind spaces for each one of ourproducts in the Devices Community, sogo ahead and take a look at them all. This one is dedicated to Surface Pro 4. I am a Devices Program Manager at Microsoft and along with my team we want toensurethat anyone with an interest in ourDeviceshasa place to share experiences, questions, and feedback. Even more exciting is the opportunity to network and find others with your same interests. In this community you will find customers, partners, MVPs, and our ownDevices product and engineering teams in a single location, all with the objective to create healthy discussions that will help us all improve.The comments here are moderated to ensure wemaintain a learning environmentwereargumentsand content matter. It's time to start your own conversations and speak up. Be an active participant in this community, it works best when we are all talking. In doing so, you will earn badges within the community. Check them out by going to your profile and clicking ‘Achievements’.I alsoinvite you to browse existing conversationswithinthe Devices and other communites andshare your opinion. To get you started, check out this amazing tour of the Surface Pro 4 with Dave Mitchell in our Microsoft MechanicsYouTube channel! One last time: welcome,itis great to have you join us! Nydia
Driver unavailable for fingerprint recognition
Dear all, A few days ago I bought a new keyboard with the fingerprint recognition. I have attached the new keyboard to my Surface pro 3, the typing works, however, I am not able to set up the fingerprint recognition. When looking through the devices, the message "driver is unavailable" is visible under the device. I have everything updated and uninstalled & restarted (through devices and device manager) my computer several times. Has anyone encountered the same problem or knows if I can download the driver separately on the internet? Looking forward to your reply and thank you in advance, SaraWelcome to the Surface Pro 3 Community!
Hello and welcome to theDevices Community! We are so glad you are here and excited to have this forum to collaborate and discuss all things Surface. Youwillfind spaces for each one of ourproducts in the Devices Community, sogo ahead and take a look at them all. This one is dedicated to Surface Pro 3. I am a Devices Program Manager at Microsoft and along with my team we want toensurethat anyone with an interest in ourDeviceshasa place to share experiences, questions, and feedback. Even more exciting is the opportunity to network and find others with your same interests. In this community you will find customers, partners, MVPs, and our ownDevices product and engineering teams in a single location, all with the objective to create healthy discussions that will help us all improve.The comments here are moderated to ensure wemaintain a learning environmentwereargumentsand content matter. It's time to start your own conversations and speak up. Be an active participant in this community, it works best when we are all talking. In doing so, you will earn badges within the community. Check them out by going to your profile and clicking ‘Achievements’.I alsoinvite you to browse existing conversationswithinthe Devices and other communites andshare your opinion. To get you started, check out the features of Surface Pro 3 in the Surface webpage. One last time: welcome,itis great to have you join us! Nydia
