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Surface Pro X - SQ2 - sleep issues related to Qualcomm Location (ACPI\QCOM0472)
Hi there, Been having issues with sleep on Surface Pro X SQ2. Essentially, when the lid closes, or it goes to sleep, it sometimes didn't wake up (needing hard restart) or rebooted / crashed during sleep. This has been going on for six or so months. I did a clean install which made no difference. After reading through event viewer, I think I have isolated it to ACPI\QCOM0472\0 - which is Qualcomm Location services - and the driver doesn't seem to install / has error messages related to it in device manager event viewer. I've disabled it in device manager and it seems to be helping. Presume its hardware related? ThanksSurface Pro 6 running super slow
Haven't put anything new on it. Visit the same websites daily. Just outta nowhere this thing is super slow the past few days. No viruses or malware. Windows up to date. Ran "a program" ...everything is clean and up to date. Chromium was running in the background, stopped that. Nothing running at startup that shouldn't be. (only Logitech keyboard/mouse, Avast, RealTech audio, and SecurityHealthSysTray) Task manager says 3% CPU usage - 49% memory usage. Any ideas? Thanks!
Type Cover will not Connect
I’ve tried everything — up-to-date, restarting, turn off and on, troubleshooting, running device tests—and I can’t get in contact with Microsoft customer service. My type cover for my surface pro 8 is magnetically connected but it won’t work at all and the connection won’t register in the tests. Without the type cover my surface pro is essentially useless. I can’t type on the keyboard or use the type cover mouse. I’ve submitted a ticket for customer service and haven’t heard back yet. A service repair is like $180 for a type cover!? I bought your device like 2-3 years ago and it’s still in great condition. Haven’t even dropped it once & it randomly stops working. Wtf. There doesn’t seem to be a scratch or anything. What could I do to fix this?
MDT Replacement Mode
I'm trying to replace the screen on a Surface Pro 8, and the manual straight from Microsoft says I need to run some pre-repair software. There does not appear to be any documentation showing how to actually do that. Here's the section in the manual: • Prep Device – Device must be set in TDM Replacement Mode prior to removing a faulty TDM. a. Connect software tools USB drive with SDT to USB connector on device under repair. b. Connect power supply to device. c. Power on device – Depress the power button on the side of the device. d. Run software tool – At the device OS, use Windows Explorer, navigate to USB drive and run: SDT – Select Repair setup and validation. Run the Touch Display Setup. At the end of the tool process device will power down. IMPORTANT: This step must be carried out on the device successfully before removal of a faulty TDM. Ensure light levels in the work area remain consistent during the touch display setup process. I've been able to determine that the correct version of the SDT software is the "for Business version". The options to put it in setup and validation mode are not present when running from the machine. There are no directions for making a portable install on a USB. I started here: https://answers.microsoft.com/en-us/surface/forum/all/tdm-replacement-mode-on-usb-drive/9b02132e-6fee-46fe-9d90-1934303b8255 and after that and a bunch more reading I found some guidance that got me to creating a custom package, which I placed on my USB. It doesn't run. I've got to be missing something here. I just need to get this screen replaced. I have the hardware part handled, this software is really throwing me for a loop. Could I get some direction on how to actually make it work, or a detailed description of what would happen if I ignore it and just replace the screen?
Microsoft Surface Pro 9 not charging via USB-C port?
I got this https://www.amazon.com/gp/product/B0C49J371N/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1 to charge my Surface Pro 9 via USB-C but I tried this with multiple cables and outlets it does not charge. Is there some sort of software settings that I need to set to allow USB-C charging?
Surface pro 9 Volume button stuck. Can't escape UEFI
My Surface Pro 9 fell tragically from my bed on the rim of a glass EXACTLY where the volume button is. Now, it can't pass its UEFI because the volume+power button is the exact combination that triggers it. I do have the extended warranty that covers accidental damages. Since it's been a while since I sent one for repair, I forgot that they format them before sending them home. Is there a way to bypass UEFI, or is there software I can use to access my data by connecting it to another Windows machine? The device otherwise is 100% functional Any idea or advice is appreciated.
AptX Audio Codecs on X Elite Linup
Recently purchased the Sennheiser Momentum 4 and have been loving them. I also upgraded my Surface Pro 7 to the new Surface Pro 11 with the Qualcomm X Elite Chip. I was really excited because the chip supports the AptX Adaptive audio codec which is what the Momentum 4 uses for high quality audio, but when I tried it out today I'm only getting the AAC Codec (much lower quality). Is this just a Windows issue? Will AptX support be coming in a future update? It would be really frustrating to not be able to listen to high quality playback because of a software issue
