Surface Flex Keyboard (WATCH OUT!)

I've been trying to get a hold of Microsoft, but service or maintenance pages are way too complicated to navigate. I mean you really need hours of time to sit down and figure out how to make a claim on this thing.

Anway, Surface Pro Flex Keyboard was delivered on August 19, 2024, it is out of its 1-year Microsoft manufacturer warranty by just about one year. That is a massive purchase price of $489.99 to have only last just out of the warranty time. The Surface Pro 6 keyboard that I gave to my father from my old device is still going strong; Microsoft, like everything else, are getting worse, never better. All the old stuff was 10x it's wieght in capability and use. I want the old stuff back. The new stuff is 20x the price, and just doens't last. I mean, no, I mean no one took better care of their keyboard, and used it as less as possible... I think it's a design flaw, it won't charge itself unless you hold it up on one side at a perfect angle. The only way to get power to it is to angle it and hold it up perfectly at a precise angle, and only on one side. I think the issue is a design fault, the area that flexes, maybe, wore out the internal wiring. THEN DON'T MAKE IT FLEX....Jesus. How hard is it to make a keybaord that barely gets used last longer than a year or two. I can't just be out $500 every other year. There's just gotta be a better company out there? Does anyone have any better reccomendations? Maybe Android? Or Samsung? This can't be it? It can't be. Who can afford that?