Forum Discussion
Surface Pro 11 Keyboard Typing Issue
Hi,
I have a Surface Pro 11 with the detachable keyboard. The keyboard also has the pen holder. I am having an issue with typing three of the letters. When I type a 'd', I get 'sd', when I type 'm', I het 'nm', and when I type 'o', I get 'uo'. This happens in all applications being used. I have done the following:
1. Drivers and Windows up to date
2. Diagnostics run with no issues
3. Detached and reattached keyboard
4. Shutdown and restarted numerous times
5. Deleted keyboard drivers
6. Checked keyboard settings, the layout is on US Qwerty
7. Cleaned connections
8. Can of air to blow out any dust, nothing seen though
Not sure what else to do. It's only those three letters. The touchpad and all other letters and functions is working correctly. It takes forever for it to fix itself.
Specifications below.
Surface Pro
- Device information:
- Device name: SURFACE_TABLET
- Serial number: 0F379PF24383KV
- Surface model: Surface Pro 11th Edition Model 2076
- SAM: 27.201.139
- UEFI: 175.222.235
- App version: 76.5120.174.0
- BIOS Version/Date: Microsoft Corporation 175.222.235 02/23/2026
- Wi-Fi driver: 1.0.4374.1300
- Edition: Windows 11 Home
- OS build: 26200.9168
- Processor: Snapdragon(R) X 10-core X1P64100 @ 3.40 GHz
- Installed RAM: 16 GB
- Storage size: 86 GB free of 236 GB
- GPU: Qualcomm(R) Adreno(TM) X1-85 GPU
- Screen resolution: 2880 x 1920
Keyboard
- Device information:
- Keyboard Firmware: 28.106.139
- Language: English (US)