Problem is Outlook refusing to install an Offie 365 account on a fresh Office x64 install...
- New computer. Fresh Win10 x64 Pro.
- PCMover (remember: recommended by MS) used to move user data over from previous Win10 x64 machine.
- Fresh install full Office 365 x64 apps.
- Outlook cannot open user profile. "cannot start outlook... set of folders cannot be opened"
- All other Office apps working fine. Onedrive authenticating and sync'ing fine.
- Repair Office.
- Same.
- Delete all Outlook profiles.
- Repair Office again. All apps appear to reinstall fine.
- Open Outlook. Prompted for user account. Enter Office 365 details.
- "Something went wrong and Outlook could not setup your account. Please try again. "
- Repeat various steps above.
- Same each time.
So we can't get the Office 365 account to setup on this machine at all.
The Mail Profiles app shows up as "Mail (Microsoft Outlook 2016)" - could there be a remnant problem from the moved-data from the 32-bit install on the last machine? If so how can we clear this so we get a clean slate?
If not that... any other suggestions? TIA.
