Sep 09 2019 04:57 AM
Hello,
For many days, I try to find why I cannot see external users status in Outlook 2016. It runs perfectly with tenant users, but external users show a white circle with an unknown presence label. And I cannot start an IM, no IM window opens when I click on the icon.
It runs OK in Teams client and Outlook web.
Many thanks for your ideas and help.
Best Regards
Sep 09 2019 08:44 AM