Asset Intelligence synchronization issues in Configuration Manager SP1 resolved

First published on CloudBlogs on Feb, 05 2013

Over the last few days customers observed Asset Intelligence (AI) synchronization failures on System Center 2012 Configuration Manager Service Pack 1 sites. AIUpdateSvc.log entries similar to the following were recorded.

Error InternalError during download, watermark returned

The root cause has been identified and a correction made to the Microsoft-hosted AI service on February 4, 2013.  No customer action is required to resolve this issue; the next synchronization attempts by any Service Pack 1 sites should not encounter this error message.  These errors only occurred in new SP1 installations; upgrades from the RTM release of System Center 2012 Configuration Manager, and Configuration Manager 2007 environments, were not affected.

-- Brian Huneycutt

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