Forum Discussion
Cannot delete organisation from Teams
Hi, It appears to be impossible to delete an organization from Teams
Please see the picture below.
I am unable to remove the organization beginning with L.
I have used my personal email for many years, so I should be the one in control of it! I am the owner/ admin of the email account. However there is no way to delete the rogue /linked organization to which I no longer have access.
How can I take back full control of my email/Teams account and remove this rogue organization? I've clicked on everything I can find and nowhere else mentions this organization. Clicking on the organization in Teams just takes me to a page saying "Microsoft Teams Free (Classic) is no longer available" with options to upgrade. I don't want to upgrade I want it deleted!
TIA
72 Replies
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It's now 3 years late and Microsoft still has not resolved this problem. Despite following all the recommendations the problem persists, even when I installed TEAMS onto a new computer. The organizations are not listed in my TEAMS online or on my computer App, yet the orange triangle exclamation mark remains on my computer App. If you click on the orphan organization this message appears "Oops! We have run into issues while switching to the selected account or org."
What if I am the admin? I created one of these organizations years ago and cannot find anywhere to delete it. I cannot sign in to the myapps link, because I don't have a work or school account, it's a personal account.
Hey! Here is a quick step-by-step!
- Go to myapps.microsoft.com.
- Sign in with your personal Microsoft account.
- Click your profile picture (top-right) → My Account.
- Scroll to Organizations.
- Click Manage Organizations.
- Find the organization you want to leave and click Leave Organization.
If you're still stuck and you want to do a bit of a hard reset, you might try deleting local cache?
But the best bet is contacting the admins in the organization and asking them to remove youFollow HarryP's instructions up Leave Organisation.
However, I still had to complete a few additional steps:
- Quit out of Teams completely (right-click the Teams icon in the system tray and Quit).
- Open File Explorer and go to %appdata%\Microsoft\Teams
- Delete these folders if they exist:
- Cache
- blob-storage
- databases
- GPUCache
- IndexedDB
- Local Storage
- tmp
- Restart Teams and sign back in.
I am running into the same issue as OP, I was added to a random organization from the other side of the world and i want it gone since I don't trust it.
I tried the solution you proposed but i literally get stuck at the second step, whenever I try to log in to myapps.microsoft.com I get an error screen saying I can only access the site with a work account, but the unknown organization is linked to my personal account. Do you know any alternate ways to fix this issue?
Thanks in advance
Same issue here. Looks like a random company has sent me a teams invite on my personal account to join their organisation (possibly a scammer?), so they show on my log in screen and accounts and org. I really don’t feel comfortable to accept the invite and then leave the organisation as I’m not sure what it’ll do to my account.
I only have the problem on my desktop client. If I use online Teams, my old account is not listed. So it all boils down to the desktop client not being fully in synch with my online account settings. Which also would suggest that contacting the old org won't help at all. Still, a major pain in the behind to have a useless triangle override vital info about unread Teams messages. Should go away next time I get a new laptop ...
Same boat here. Interestingly this only happened on one PC, on the other one I was able to just delete the rogue organization once I switched to primary. I'm going to keep trying restarting and logging in and out
Hey, is yours an issue with the account showing at the top right-corner when you select your profile, or is it in the list of accounts to choose when you sign in? The latter is a local cache issue :(
The issue is that when I run my Teams desktop client, an old account from a previous customer engagement is still listed in the available accounts. It is flagged with a warning triangle, which overrides the unread messages count on the Teams icon. It is definitely a local issue since online Teams does not list the account. If it is a cache issue, it is a veeery persistent cache - I've been out of that assignment for months by now 🙂. Any idea how to clear the cache?
As this time this topic is almost 2 years, I think Microsoft is never going to implement that we can leave other teams without contacting the other (none existing) organization. I'm out.
I was looking for a solution too. But I can't leave because I first have to login, which I can't... so that exclamation mark will be there for the rest of my career pointing to the fact that I can't do anything about it??
Exactly this!
Welcome to the team... 🥴
Dear Community,
I left my company and in consequence paid to get a personal Microsoft 365 account.
It appears that the reason I cannot leave the old organization (s), is that I now have a personal account.
Is there any way to solve this, it is disturbing to see old employers on my personal Teams account, when i log in with my private email and to not be able to resolve this. By now, despite considering myself moderately IT savvy, I have lost hours of my life to the endeavour. All help for tips would be greatly appreciated! Warm thanks
- Has anyone managed to resolve this yet?
It is very annoying to have 2 organisations on my Teams showing with exclamation errors: "There are issues with some of your accounts and orgs". I have successfully left the organisations using https://myaccount.microsoft.com/organizations. These orgs do not show on the portal anymore, yet still display in Teams and in error state.I have the same problem. One of my former client's organizations won't disappear from my work account. For my own freelance company account I connected a personal account, that now does not exist anymore. Both accounts now show this exclamation marks in Teams. Desktop App, Mac App, Web App, Mobile App... Win 11 even keeps bothering me with that "There are issues..." message on every restart. This really has to be fixed quickly!
Edit: anyone else missing the times, when re-installing an application or at least the whole system brought you a fresh, clean environment?
I'm having this issue too. I can't leave because I don't have 2SV. Any solve for this yet?
