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Veysie's avatar
Veysie
Copper Contributor
Nov 25, 2024

MS365 Project Drawings

We have a strange issue with drawings in MS Project. 

We draw a text box and we save the file. if we open the file again the drawing is gone. 

If we open the file on a different computer the textbox is showing.

I've uninstalled project but the problem stays.

Is there anyone here who has a suggestion were to look.

Here soms Images with the problem

 

27 Replies

  • Veysie, 

    Does the same thing happen to you if the inserted object is, for example, an arrow?

    Ignacio

    • Veysie's avatar
      Veysie
      Copper Contributor

      The Same thing happens with all the Gant Drawings. If i save they disappear.

      • Ignacio_Martin's avatar
        Ignacio_Martin
        Iron Contributor

        Veysie,

        The idea was to check if there was a problem with the font of the text (Arial for example, by right-clicking on the frame and selecting Font...).

        It may be a problem with the graphics management by the device hardware: graphics card, driver, system configuration, ...

        Ignacio

    • Veysie's avatar
      Veysie
      Copper Contributor

      Here is a link for the download
      https://we.tl/t-0LeUKlI63w

      • Ignacio_Martin's avatar
        Ignacio_Martin
        Iron Contributor

        Hello Veysie,

        The file you sent works fine on my desktop version, and the text box is displayed after saving and opening.

        Other tests:

        Save and open the file on your local disk.

        Reinstall or repair and update the Ms Project software.

        Standard monitor resolution (e.g. 1920x1080).

        Clear the Project Cache.

        Ignacio

    • Veysie's avatar
      Veysie
      Copper Contributor

      After saving the textbox is gone..

      The strange thing is that i have this with 3 different computers now. But on 2 others everything is showing. 1 pc with project 2019 and 2 with o365 (not showing), other 2 with o365 (showing)

  • Hi Veysie,

    Coluld you show us a screenshot with the Properties after selecting your Text Box object in the Gantt and selecting them in Menu > Gantt Char Format > Drawings > Drawing > Properties ?

    Ignacio

      • Ignacio_Martin's avatar
        Ignacio_Martin
        Iron Contributor

        Hi Veysie.

        The dates do not match.
        Please manually enter a date you want to display on the Gantt chart.

        Ignacio

  • Veysie's avatar
    Veysie
    Copper Contributor

    Ignacio
    This is selected but nothing changes.

     

    • John-project's avatar
      John-project
      Silver Contributor

      Veysie,

      What happens if you toggle the Tekeningen weergeven option off and on?

       

      Try this. Select the Tracking Gantt view. Add a text box, save the file and re-open. Does the text box appear?

      John

      • Veysie's avatar
        Veysie
        Copper Contributor

        John

        If i open a document and add a textbox, the textbox is showing. If i toggle then the textbox appears and disappears. Afterwards i save the document and re-open it, and the textbox is not showing but the option is ON. On another laptop with the same version of Project the textbox is showing. So i dont understand it :-) 

  • Hi Veysie,

    Try selecting Show Drawings in Menu bar > Gantt Chart Format > Format > Layout

    Ignacio

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