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Select my Background option not visible in my MS Teams
Hi,
I have two laptops from work , don't seem to have "Select my Background option" visible in my MS Teams in one of them. For that particular model of the laptop no one in the company seems to have it.
I still have blur video option though. MS teams is updated on both systems. Both on Same O.S
Few devices in our company have it , majority don't.
1. If it's done on the tenant level i assume everyone should get it at the same time. As one company should be under one Tennat- is that correct ?
2. If it's account based then i understand it's probably rolled out to few accounts (i mean user accounts).
Is there a way to check how MS is doing that because users who have real high end devices have it working on their devices. The other devices we have are not at all old though but less fancy configuration
We encountered the very same issue and after some significant hunting, we isolated the issue to 3 JSON files that need replacing.
I have included these files within the zip file attached.
To ensure that this works for you, follow the steps below:
1. Sign out of Teams (do not just exit the application), and wait until the application asks you to sign in.
2. Close/Exit Teams by right clicking on the Teams icon in the system tray and selecting Quit.
3. Extract the zip file to a location of your choosing and copy the extracted files.
4. Browse to %APPDATA%\Microsoft\Teams and paste the 3 files you extracted in step 3 into that folder, replacing the originals.
5. Launch Teams again and sign in.
6. Enjoy your Backgrounds feature.
Please note that this fix will only work if your laptop/PC has the capable hardware to support this feature.
Hope this helps you!
HI,
my background effect is not aviable in the 3 dots pls check it
- Wonderful
This worked for me:
1. user file explorer to navigate to: %APPDATA%\Microsoft\Teams\Backgrounds\Uploads
2. if the folder structure doesn't exist - create it.
3. drop a picture in there
4. restart
5. option now showing
Hope this helps!
Jaco
- It didn't help me.
Hi Jaco,
Can you please re-write ? Where to find "%APPDATA%\Microsoft\Teams\Backgrounds\Uploads"
Ajay
I was hopeful there for a moment that you may have the answer. Didn't work here I'm afraid.
I had backgrounds previously and had found this dir before, using it to add custom backgrounds before that was a documented feature.
And then it just stopped working.
I've had Teams reinstalled. I have colleagues with the same install who have backgrounds. I have colleagues with same who don't. machine spec does not make a difference as we have same machines.Having had a reinstall I was missing these folders so did as you suggested creating the folder path but still no backgrounds.
It's not a mission critical feature but the fact that we have inconsistency and are scratching our heads as to the answer doesn't help credibility with the user community.
IanEdwards Are you still experiencing this?. We have been fighting this fight as well... Some users have the default backgrounds working (very few) and most don't have anything but the option to blur. We are on 1.3.00.13565 but that apparently does not mean anything for Teams (I don't even know why the bother with a version number if features are not consistent for users even in the same tenant).
I looked into those folder mentioned in this discussion but I don't even have the "Backgrounds" folder at all.
I found a doc in the Microsoft web site about enabling through PowerShell... we ran the code and still nothing. We opened a ticket with Microsoft to see if they could help with this discrepancy but the help has been terrible. The backgrounds (default) feature has been out for months and we still do not have it.
Just wondering if more people are experiencing this.
Thanks
Cristina Gomes
Seems to be a massive bug here Microsoft isn't addressing.
We have thirty computers in our group and all the exact same hardware / age and all have Teams 1.3.00.12058 installed. 23 have the "show background effects" option, 7 do not. Sad that after so many years it's still the same old Microsoft.
- Same with our tenant. I just put in a ticket to see if we can understand why. It's totally random. Out of 400 staff there is no explanation as to why some have the ability and others don't. I compared myself to my boss and 5 others with the exact same model laptop and all the exact same version of Teams, I don't have the feature, my boss does, and 1 other but 2 others don't. 2 in our IT dept received it but the rest did not. Frustrating not understanding the root of that.
In addition to the requirement mentioned by other folks. Also check in case you have the latest version of Microsoft Teams Client on the Laptop. The Background Option is working with the Version 1.3.00.8663 on the Windows Machine.
With Regards,
Satish U
RealTime_M365 I have checked that my version is 1.3.008663, that my PC more than satisfies the CPU and memory requirements (12GB memory 3.3Ghz CPU) but this option still does not appear when I click on ... Others at my work have the same version and it works for them.
At the time I am on Teams on my home PC, I am usually also connected to my work desktop remotely via RDP - would that matter?
I also can only join on my work computer and not my home computer. Two different Office 365 accounts. Assumed it is NOT available on the home version?? That's what led me to this forum and tech community. Can someone confirm that assumption? DideeFur0531
- Laurie Pottmeyer
Microsoft
Verify that your hardware meets the technical requirements: https://docs.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app
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For a better experience with video calls and online meetings, we recommend using a computer that has a 2.0 GHz processor and 4.0 GB RAM (or higher).
- The optional Blur my background video effect requires a processor with Advanced Vector Extensions 2 (AVX2) support. See Hardware decoder and encoder driver recommendations for a list of unsupported decoders and encoders.
- Joining a meeting using proximity detection in a Microsoft Teams Room requires Bluetooth LE, which requires Bluetooth to be enabled on the client device, and for Windows clients requires the 64-bit Teams client. It's not available on 32-bit Teams clients.
Laurie Pottmeyer - I too cannot access the BACKGROUND EFFECTS and I thought it was because my workstation is still running Windows 7. (Yes, I know. There is a reason so please no lectures.)
The only thing is now, with a recent TEAMS release, MS introduced the "TOGETHER MODE". When I activate "Together Mode", my video image is trimmed correctly and placed into the virtual auditorium seating.
Now if "Together Mode" works with my WIN7 setup, why does the "Background Effects" NOT work??? Both seem to be equally challenging for the system, no?
Just wondering out loud...
I had posted back several weeks ago that "Background Effects" on my Windows 7 installation (yes I know...old) is not available in Teams.
I would like to point out that it cannot be my hardware OR operating system as "Google Meet" will BLUR my background within their meeting apps *browser* implementation!
Is the development team @ TEAMS perhaps just being purposely biased against the Windows 7 OS?
- Microsoft has just rolled out the background feature so it might happen you have not received yet in your tenant
