Forum Discussion
goncaloperes
May 27, 2023Copper Contributor
Open Salesforce for Incoming PSTN Calls in Browser
Was checking how the feature of opening incoming PSTN Calls in Browser works with Microsoft Dynamics 365 (see the two short videos under Open Dynamics 365 in Browser for incoming PSTN Calls in Micros...
Jun 08, 2023
Hi,
Can you check the feature under the Calling Policies if that would suffice your requirements. In the Teams Admin Center > Under Voice > Calling Policies > Global Policy > Last Option to Open a URL when incoming calls are received.
With Regards,
Satish U
Can you check the feature under the Calling Policies if that would suffice your requirements. In the Teams Admin Center > Under Voice > Calling Policies > Global Policy > Last Option to Open a URL when incoming calls are received.
With Regards,
Satish U
- dmartin123Feb 16, 2024Copper Contributor
RealTime_M365 What is the URL that is needed in order to search by phone number, i can't find anything anywhere on this. I have tried the following:
https://xxx.sandbox.lightning.force.com/lightning/o/SearchApp.app?search=1234567890
https://xxx.sandbox.lightning.force.com/lightning/globalSearch?searchString=1234567890
https://xxx.sandbox.lightning.force.com/lightning/globalSearch?searchString=123-456-7890none of them work...Thoughts?
- 1000enkoMay 14, 2024Copper ContributorI tried too to open salesforce URL with "open apps in browser for incoming pstn calls", it seems Salesforce with lightning are using base64 URL.
You need to find a way to convert the URL request. I was wondering if with power automate if this is a possibility.