Forum Discussion
Microsoft Teams Not Asking for Password
I have the Microsoft Teams desktop app on my work station. This is a work station that on occasion is shared with other users. My problem is that when logging into Microsoft teams, it does not ask for my password. If you put my e-mail in it just logs straight in. This is problematic because I have access to files and folders that other users don't need access to. How can I reset Teams to ask for my password at log in?
ChristianBergstromWell, meanwhile I tried suggested workaround to start Teams in Compatibility Mode for Windows 8 and so far, it is working well.
RunwilburrunHi, I've discovered that this problem is linked to the settings.json file on the cache, so I've made a quick & dirty .bat:
del /Q %appdata%\Microsoft\teams\settings.json
that I launch at every teams exit at the end of my work.
This file (with the login problem inside) is automatically re-created at teams restart
It would be great to know where's ( inside that json) the option that permits the login without the password...fabianope Just wanted to say thanks; though my issue was slightly different. I logged the user out and created then ran the .bat file, but it was still signing me in. I ended up removing the account this way:
- Go to Windows settings > Accounts >
- Select "Access Work and School" > Select old work account > Click Disconnect
- Sign out and Sign in again. Go to "Email & App account" > Click on old work account and RemoveYou may also have to do this in credential manager (I didn't.)
Then, open up Teams and sign in, but when asked to "stay signed in to all your apps" click "No, sign in to this app only."
That made the difference for me.
ldoderothere is no such option like "Access Work and School" in Win7 system, but the problem with no logout is the same.
fabianope This worked for me, Thanks
- It help me a lot.. Thank you .. I tried hell of things but not worked. Need to delete settings.json always after quit ms teams.
For Windows 2012R2 (RDS) I have found that the Teams credential information is stored in %LocalAppData%\Microsoft\IdentityCache. Steps that worked for our users with sign in issues:
- Close Teams and Outlook completely (Exit through the systray icon)
- Remove %APPDATA%\Microsoft\Teams (Teams cache)
- Remove the subfolders under %LocalAppData%\Microsoft\IdentityCache (in our case there was only one folder named '1').
- Restart Teams
For us this removed any cached Teams settings as well as any cached login information for Teams. After that Teams runs through the sign in dialog from the start.
If you just want to delete the stored credential, clearing the IdentityCache may be enough without clearing the Teams cache. I have not tried that.
Try at your own risk, of course. You may be deleting other stored credential information as well, so I recommend creating a backup of the profile first.guidovk
Ok, so I also logged into teams with another work account that is infrequently used and also ticked the box to allow all apps to use it. So every time I used an application on that server, it would offer the unused account as an option. CLicking it would take someone into the account without the password being required. As other users have said, not great for security purposes.
I finally got rid of it by going to windows settings => Accounts => Email & accounts =>clicking on the unwanted account and choosing the Disconnect button.
Next time I need to use the account for Windows Teams, I'll make sure not to use it for all Apps but only the one local one.- Thanks! Request the admin to mark only guidovk's response as a solution.
Unfortunately other solutions just share docs that seemingly look related but have no solution.
Q: How do I turn off my parking lights
A: Here is the wiriging details we used for parking lights. We used LED bulbs
This is how most of the highlighted responses look like.. they don't add any value at all..
Thanks again guidovk.. I will un-register myself from techcommunity now that I have solved this problem
will probably create a script to delete these folders every time the system starts (Yes. Teams is not set to auto start)
Runwilburrun Hey, Teams uses Modern Authentication and the process is described in detail here https://docs.microsoft.com/en-us/microsoftteams/sign-in-teams
Depending on your org. config you'll see what options are available for you.
Hope it helps, cheers.
ChristianBergstromHello, I am facing same issue. Teams is just asking for email address without a passowrd and still is loading. At the end Teams suggested to log off and relogin. I tried every published sugegsted and also steps posted in https://techcommunity.microsoft.com/t5/microsoft-teams/stuck-in-a-sign-in-loop-after-changing-my-password/m-p/262741/page/3 but haven't got luck. It happens to different users in our company. Finally the Web version or App on mobile device is working well but not the Teams app on desktop machine. If I start Teams on desktop machine with administrative priviledges, it will work. But this is not an option for all users within the domain (domain.local).
Please help to investigate the issue.
DoreenN Hello, you shouldn't use the Teams desktop app on computers with shared credentials, that is a single account that several people use on one computer. Teams uses modern authentication and SSO as described in the above link. You can prevent the auto generation of sign-in name but it won't remove the cached credentials. I suggest you look for other alternatives such as only Teams online, shared computer activation, virtual desktop etc. You can open up a ticket with the official Microsoft support for further information and/or read more about it at MS docs.
- That does not solve the problem at all and was not remotely what the post was looking for.
Teams is severely lacking in basic features that for weird reasons were delibrately omitted.
1) refusal by the PG to show multiple profiles at the same time (Browsers are limited in files sharing options and screenshare)
2) Refusing to acknowledge that a basic feature is missing; and forcing others to justify why they need such a feature.
Go to your system setting - Email & Accounts - Remove the account which is saved in your system.
Solution for me -
Settings - Access Work or School - Click on your user profile and select "Disconnect"
- The solution to push the app in compatibility modus to Windows 8 worked for a week. Now I can try and test the other solutions. But this it is not a guarantee and that feels very bad.
Pernille-Eskebo Will there be a better solution in a future update? - That is not a good solution. There are other apps that rely on this... just because teams is busted why should I dumb down windows core features? Outlook etc. work perfectly fine.. only teams is having an issue with this "Modern" authentication..
Let me provide clearer instructions for disabling auto sign-in in Microsoft Teams:
Open Microsoft Teams: Launch the Microsoft Teams application on your computer.
Access Settings: Click on your profile picture or initials in the top right corner of the Teams window. A menu will appear.
Select "Settings": From the menu, select "Settings."
Find General Settings: In the Settings window, look for the "General" section. It should be near the top.
Locate Auto Sign-In: Within the General section, you should find an option labeled "Automatically start the app" or "Auto sign-in." This option controls whether Microsoft Teams automatically signs you in when the application starts.
Disable Auto Sign-In: Toggle the switch or checkbox to disable auto sign-in. Make sure it's set to off or unchecked.
Restart Microsoft Teams: Once you've disabled auto sign-in, close the Microsoft Teams application completely and then relaunch it.
Sign In Manually: After restarting Teams, you should be prompted to sign in manually. Enter your credentials and see if the issue persists.
If you're unable to find the auto sign-in option in the General settings, it might be located elsewhere in the settings menu.
- Let me provide clearer instructions for disabling auto sign-in in Microsoft Teams:
Open Microsoft Teams: Launch the Microsoft Teams application on your computer.
Access Settings: Click on your profile picture or initials in the top right corner of the Teams window. A menu will appear.
Select "Settings": From the menu, select "Settings."
Find General Settings: In the Settings window, look for the "General" section. It should be near the top.
Locate Auto Sign-In: Within the General section, you should find an option labeled "Automatically start the app" or "Auto sign-in." This option controls whether Microsoft Teams automatically signs you in when the application starts.
Disable Auto Sign-In: Toggle the switch or checkbox to disable auto sign-in. Make sure it's set to off or unchecked.
Restart Microsoft Teams: Once you've disabled auto sign-in, close the Microsoft Teams application completely and then relaunch it.
Sign In Manually: After restarting Teams, you should be prompted to sign in manually. Enter your credentials and see if the issue persists.
If you're unable to find the auto sign-in option in the General settings, it might be located elsewhere in the settings menu.
