Forum Discussion
Microsoft Teams Not Asking for Password
- Oct 07, 2020
ChristianBergstromWell, meanwhile I tried suggested workaround to start Teams in Compatibility Mode for Windows 8 and so far, it is working well.
See: https://answers.microsoft.com/de-de/msteams/forum/all/teams-fehler-80080300/3a4bcab3-927a-4bd3-b3fc-d275535fb6d8
For Windows 2012R2 (RDS) I have found that the Teams credential information is stored in %LocalAppData%\Microsoft\IdentityCache. Steps that worked for our users with sign in issues:
- Close Teams and Outlook completely (Exit through the systray icon)
- Remove %APPDATA%\Microsoft\Teams (Teams cache)
- Remove the subfolders under %LocalAppData%\Microsoft\IdentityCache (in our case there was only one folder named '1').
- Restart Teams
For us this removed any cached Teams settings as well as any cached login information for Teams. After that Teams runs through the sign in dialog from the start.
If you just want to delete the stored credential, clearing the IdentityCache may be enough without clearing the Teams cache. I have not tried that.
Try at your own risk, of course. You may be deleting other stored credential information as well, so I recommend creating a backup of the profile first.
guidovk
Ok, so I also logged into teams with another work account that is infrequently used and also ticked the box to allow all apps to use it. So every time I used an application on that server, it would offer the unused account as an option. CLicking it would take someone into the account without the password being required. As other users have said, not great for security purposes.
I finally got rid of it by going to windows settings => Accounts => Email & accounts =>clicking on the unwanted account and choosing the Disconnect button.
Next time I need to use the account for Windows Teams, I'll make sure not to use it for all Apps but only the one local one.