Forum Discussion
Microsoft Teams Not Asking for Password
ChristianBergstromWell, meanwhile I tried suggested workaround to start Teams in Compatibility Mode for Windows 8 and so far, it is working well.
Runwilburrun Hey, Teams uses Modern Authentication and the process is described in detail here https://docs.microsoft.com/en-us/microsoftteams/sign-in-teams
Depending on your org. config you'll see what options are available for you.
Hope it helps, cheers.
- That does not solve the problem at all and was not remotely what the post was looking for.
Teams is severely lacking in basic features that for weird reasons were delibrately omitted.
1) refusal by the PG to show multiple profiles at the same time (Browsers are limited in files sharing options and screenshare)
2) Refusing to acknowledge that a basic feature is missing; and forcing others to justify why they need such a feature. ChristianBergstromHello, I am facing same issue. Teams is just asking for email address without a passowrd and still is loading. At the end Teams suggested to log off and relogin. I tried every published sugegsted and also steps posted in https://techcommunity.microsoft.com/t5/microsoft-teams/stuck-in-a-sign-in-loop-after-changing-my-password/m-p/262741/page/3 but haven't got luck. It happens to different users in our company. Finally the Web version or App on mobile device is working well but not the Teams app on desktop machine. If I start Teams on desktop machine with administrative priviledges, it will work. But this is not an option for all users within the domain (domain.local).
Please help to investigate the issue.
DoreenN Hello, you shouldn't use the Teams desktop app on computers with shared credentials, that is a single account that several people use on one computer. Teams uses modern authentication and SSO as described in the above link. You can prevent the auto generation of sign-in name but it won't remove the cached credentials. I suggest you look for other alternatives such as only Teams online, shared computer activation, virtual desktop etc. You can open up a ticket with the official Microsoft support for further information and/or read more about it at MS docs.
ChristianBergstrom Do we have a way to force users to only use the online version? When we log in that way, the users are prompted with a big colorful button to "Use Teams App Instead" and it's almost impossible to get everyone to stop clicking this.
