Forum Discussion
Microsoft Teams Call Volume too Quiet
My company recently switched to Microsoft Teams for our conference calls, and an issue I'm having involves call volumes when taking calls over headphones vs. laptop speakers.
I typically take calls through my headphones, where volume changes work as expected. However, if I disconnect my headphones to listen to the meeting through the laptop speakers, the volume changes. For a split-second the volume will be at the correct level, and immediately afterwards will reduce so low that it's almost impossible to hear (think listening to headphones without having them in your ears).
Despite this, my computer and Teams both claim the volume is at 100%, but this can't possibly be true. Any suggestions?
I have the same issue with a team device! Valume is too low and touch panel does not respond to volume up/down commands
I tried all the suggestions here with no success. What did the trick for me was to change the Loudness Equalization in Speakers Properties/Enhancements:
Ian_Lewczynski Setting the microphone to Realtek High Definition Audio(SST) somehow fixed the earphones speaker volume for me. It still seems like it's using the earphone mic too.
I tried all of the above but it is still the same. The interesting part is that when you are using Webex the hardware works fine even you need to turn the volume down. It is something with the Teams Soft
Ian_Lewczynski I know I'm a bit late to the party. I was having the same issue of laptop speaker volume being too low while in the team meeting compare to other apps or using my headphone. And while looking for the solution, I was keep coming to your thread.
After experimenting with multiple options, the one that worked for me was to uncheck "Allow applications to take exclusive control of this device" under Speaker Properties -> Advanced tab
Hope this will help those who are still looking for the answer.
- This solution worked for me as well. Thanks very much.
Ian_Lewczynski I have been trying to fix this problem since I got my work laptop 4 months ago, and tried every solution mentioned here. None of them worked for me. However! With the help of the IT guy from work, we finally found a solution that worked for me: updating the driver for the audio on my laptop. In my case (Dell) this was the Realtek high def audio driver. Hope this helps someone else 🙂
- I had the dame problem and fixed it removing the spatial sound option in windows sound settings. The sound is kind of terrible, but at least not low.
I think I found the answer. I tried fixing volume every which way and then I found this way:
When you are in teams, on the left side panel select TEAMS
Before any meeting actually occurs, click the upper right hand "Meet" button, with the camera logo.
That opens a meeting dialogue box.
On my laptop, the volume was set right down, so just set it up higher. It must be done when you are not already in a meeting
Now I just check it at the start of the day, because at one point, it did reset to low, and I have no idea why,
- Appreciate all the follow-ups on this thread. Hope MSFT pushes out a more intuitive fix.
- On my dell laptop with windows 10, it worked for me:
Right click on speakers icon in the task bar -> click on “spatial sound” -> click on “windows sonic for headphones”
Do it amidst the call or test call to test the change immediately.I have also needed to set the balance as follows and it fixed the issue:
Device properties
--> Spatial Sound (Select Windows Sonic for Headphones)
--> Balance
L --> set to 0
R --> set to 100
abhishekcs028 This worked for me!
