Forum Discussion
Ian_Lewczynski
Aug 14, 2020Brass Contributor
Microsoft Teams Call Volume too Quiet
My company recently switched to Microsoft Teams for our conference calls, and an issue I'm having involves call volumes when taking calls over headphones vs. laptop speakers. I typically take cal...
urmom2021
Jan 20, 2021Copper Contributor
Ian_Lewczynski Solution on my computer was this option in sound control panel -> communications tab. I can't remember if this is default or if I set it at some point but we want to 'do nothing' rather than 'Reduce the volume of other sounds by 80%'
everwiEZ
Jan 22, 2021Copper Contributor
IT guy here, was troubleshooting this issue for one of my users and came across this thread - urmom2021's solution was absolutely the answer. As soon as we disabled that setting the volume nearly blew his ears out.
Seems like somehow that windows function treats MS Teams voice communication call like something it's supposed to reduce by 80% due to a... voice communication. gotta love it