Forum Discussion

Brass Contributor

Aug 14, 2020

Microsoft Teams Call Volume too Quiet

My company recently switched to Microsoft Teams for our conference calls, and an issue I'm having involves call volumes when taking calls over headphones vs. laptop speakers. I typically take cal...

Former Employee

Aug 14, 2020

Hello Ian_Lewczynski There is a section in this document that addresses this: https://support.microsoft.com/en-us/help/4034886/accessories-headset-troubleshooting-microphone-issues

Hope this helps.

Ian_Lewczynski
Brass Contributor
Aug 14, 2020
ThereseSolimeno

Unfortunately is does not, the article you linked is relevant to microphones (talking). My concern is related to speakers (hearing others).
- SimonOoo
  Copper Contributor
  Aug 31, 2022
  Ian_Lewczynski
  
  This might be way off but '... More' menu > Device Settings > Speaker volume slider
  
  Thanks
- ThereseSolimeno
  Former Employee
  Aug 17, 2020
  Ian_Lewczynski This article mentions adjusting audio quality, including speakers: https://support.microsoft.com/en-us/office/manage-audio-settings-in-a-teams-meeting-6ea36f9a-827b-47d6-b22e-ec94d5f0f5e4
  - MiahHampton
    Copper Contributor
    Jan 15, 2021
    ThereseSolimeno I tried looking at that link and it didn't help unfortunately, my speakers are still very quiet despite being fine yesterday and it being a new laptop, and my setting are on the maximum output