Forum Discussion
Live Captions in Teams Meetings (NOT Live Events)
I know that Teams offers live captions/subtitles with Live Events. Does that same functionality exist for regular Teams meetings (i.e. not live events)? If so, how do I turn that on?
Thanks.
- Live captions in teams are available for enterprise users only. Assuming you are logged into MS teams with an enterprise account, it should show up for you. Can you also confirm the employee who can see this option is also a user under the same enterprise? There is tenant policy that the tenant admin needs to set to enable live captions, It might be worthwhile to check with your tenant admin if the right values are set. Instructions here: https://docs.microsoft.com/en-us/microsoftteams/meeting-policies-in-teams#enable-live-captions
37 Replies
Greg Davidson I can see Life captioning now available for Teams meeting. I am not sure when this feature not available when joining a meeting via Desktop but works well on mobile app.
Also, when I make an audio or video call with Individual then life captioning won't be available (find the screenshot below). Has anyone experienced same thing or actually not available? Please advise.
agupta_syd I'm having the same issue with my desktop when I'm in a Live Teams meeting, the closed caption option wasn't available. #frustrated #accessibility
Hi deanlee
I am the PM for live captions feature on Teams. I'm sorry to hear that you are having issues. My apologies.
Can you please share a screenshot?
Also, Live captions is only available on Teams desktop and Teams mobile clients today but not on the web.
Also please make sure that your tenant admin has live captions policy set correctly for you to access live captions. If it is set to DisabledUserOverride, live captions won’t be enabled at the start of a meeting but the user can enable the feature after they join. If it is set to Disabled then live captions won't be available to the user until tenant admins sets it to DisabledUserOverride.
https://docs.microsoft.com/en-us/microsoftteams/meeting-policies-in-teams#enable-live-captions
Thank you
Shalendra
- Calls are not the same as a meeting they do not get the live caption.
HardikModi What needs to be done to get the Live CC option in my desktop Teams app? I've downloaded the latest version that matches one of my employees where the option shows for them but not in my same version?
- Live captions in teams are available for enterprise users only. Assuming you are logged into MS teams with an enterprise account, it should show up for you. Can you also confirm the employee who can see this option is also a user under the same enterprise? There is tenant policy that the tenant admin needs to set to enable live captions, It might be worthwhile to check with your tenant admin if the right values are set. Instructions here: https://docs.microsoft.com/en-us/microsoftteams/meeting-policies-in-teams#enable-live-captions
Greg Davidson This feature dropped yesterday on selected Teams tenants
Does anyone know if the voice processing is done in local data centres - or is it all routed through the US? Struggling to get an answer from any channel, which leads me to suspect the latter ... and which would force us to turn it off.
Edit: subsequent testing indicates significant dropouts in captions - entire sentences are missing. This suggests latency issues of processing going half way around the world.
It is on the Teams Roadmap
https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=Microsoft%20Teams&searchterms=caption
Hi Ilya Bukshteyn Sohail_Tariq -- can you comment on whether translated captions are on the MTR roadmap? I see a roadmap entry for translated captions in Live Events and one for in-language captions for MTR. But not one where MTR content can be translated/captioned. Thx!
- Ilya Bukshteyn
Microsoft
june-m-dayon hi June, this is not MTR specific. We will have translated captions on MTR when Teams has translated captions in Teams meetings (not Live Events). I can't comment on that timing though sorry.
- This hasn’t rolled out to my knowledge but it is coming and something they announced at enterprise connect. So one of these days :).
