Forum Discussion
Live Captions in Teams Meetings (NOT Live Events)
- Live captions in teams are available for enterprise users only. Assuming you are logged into MS teams with an enterprise account, it should show up for you. Can you also confirm the employee who can see this option is also a user under the same enterprise? There is tenant policy that the tenant admin needs to set to enable live captions, It might be worthwhile to check with your tenant admin if the right values are set. Instructions here: https://docs.microsoft.com/en-us/microsoftteams/meeting-policies-in-teams#enable-live-captions
Greg Davidson I can see Life captioning now available for Teams meeting. I am not sure when this feature not available when joining a meeting via Desktop but works well on mobile app.
Also, when I make an audio or video call with Individual then life captioning won't be available (find the screenshot below). Has anyone experienced same thing or actually not available? Please advise.
agupta_syd I'm having the same issue with my desktop when I'm in a Live Teams meeting, the closed caption option wasn't available. #frustrated #accessibility
Hi deanlee
I am the PM for live captions feature on Teams. I'm sorry to hear that you are having issues. My apologies.
Can you please share a screenshot?
Also, Live captions is only available on Teams desktop and Teams mobile clients today but not on the web.
Also please make sure that your tenant admin has live captions policy set correctly for you to access live captions. If it is set to DisabledUserOverride, live captions won’t be enabled at the start of a meeting but the user can enable the feature after they join. If it is set to Disabled then live captions won't be available to the user until tenant admins sets it to DisabledUserOverride.
https://docs.microsoft.com/en-us/microsoftteams/meeting-policies-in-teams#enable-live-captions
Thank you
Shalendra
- What's the latest position with regards to 'Turn on live captions' for Teams Meeting attendees external to the Teams hosting tenancy? I'm still finding that;
(a) External / Non-Microsoft 365 authenticated attendees don't have a 'Turn on live captions' option.
(b) Web-browser attendees don't have a 'Turn on live captions' option.
Despite the Teams Meeting Policy [Global (Org-wide default)] suggesting that [Enable live captions=Disabled but the user can enable] is scoped to 'Participants & guests' - it doesn't work?
[https://blogs.microsoft.com/accessibility/ability-summit-2020/] stated "I’m thrilled to share that Microsoft Teams Free edition will soon support live captions, allowing everyone to give them a try." a year ago - it's not yet delivered?
Am I wrong? Can somebody point me in the right direction? Thx.
- Calls are not the same as a meeting they do not get the live caption.
