Forum Discussion
Live Captions in Teams Meetings (NOT Live Events)
- Live captions in teams are available for enterprise users only. Assuming you are logged into MS teams with an enterprise account, it should show up for you. Can you also confirm the employee who can see this option is also a user under the same enterprise? There is tenant policy that the tenant admin needs to set to enable live captions, It might be worthwhile to check with your tenant admin if the right values are set. Instructions here: https://docs.microsoft.com/en-us/microsoftteams/meeting-policies-in-teams#enable-live-captions
HardikModi What needs to be done to get the Live CC option in my desktop Teams app? I've downloaded the latest version that matches one of my employees where the option shows for them but not in my same version?
- Hi, let me just add to your post that live captions are available in a Teams free org. as well.
Thx ChristianJBergstrom, HardikModi, struggling. Your two responses seem to counter each other? One promoting an Enterprise licensing prerequisite and one suggesting that 'Teams free org.' is supported.
To clarify, I've no Live Captions issue for users inside the organisation (inside the tenant), it's inviting External / Anonymous attendees that are the problem. These don't see a Live Captions option - I've internal staff (I'm the tenant GlobalAdmin) promoting the use of these in meetings that they are inviting external attendees to, and the option isn't available for them.
Since the initial post, I've also found the following on UserVoice; [https://microsoftteams.uservoice.com/forums/555103-public/suggestions/40418575-allow-anonymous-users-to-enable-live-captions-in-a] ... I guess Live Captions aren't available to external attendees?
.- Hello, I'm not suggesting. I am telling it's available if using a Teams free org.
AFAIK, if you want live captions to work for people outside of your org. you need to invite them as guest users (guest access with a guest account being created in your AAD) to your organization. It will not be available for anonymous users.
