Forum Discussion
Solved
Live Captions in Teams Meetings (NOT Live Events)
I know that Teams offers live captions/subtitles with Live Events. Does that same functionality exist for regular Teams meetings (i.e. not live events)? If so, how do I turn that on?
Thanks.
- Live captions in teams are available for enterprise users only. Assuming you are logged into MS teams with an enterprise account, it should show up for you. Can you also confirm the employee who can see this option is also a user under the same enterprise? There is tenant policy that the tenant admin needs to set to enable live captions, It might be worthwhile to check with your tenant admin if the right values are set. Instructions here: https://docs.microsoft.com/en-us/microsoftteams/meeting-policies-in-teams#enable-live-captions
HardikModi What needs to be done to get the Live CC option in my desktop Teams app? I've downloaded the latest version that matches one of my employees where the option shows for them but not in my same version?
- Live captions in teams are available for enterprise users only. Assuming you are logged into MS teams with an enterprise account, it should show up for you. Can you also confirm the employee who can see this option is also a user under the same enterprise? There is tenant policy that the tenant admin needs to set to enable live captions, It might be worthwhile to check with your tenant admin if the right values are set. Instructions here: https://docs.microsoft.com/en-us/microsoftteams/meeting-policies-in-teams#enable-live-captions
- Hi, let me just add to your post that live captions are available in a Teams free org. as well.
Same problem here. Some users have the Live CC option some not.
All users are from the same tenant
- Some features can be pushed to random people in a tenant, seen it many times. Only other thing besides a rollout issue is it's only supported on Desktop client and in US English but there is also the Meeting Policies that could be applied to different sets of users as well. The meeting policy has an option for allowing transcription so you could check there as well. If all those are fine, it has to be that it isn't enabled for all users from a rollout perspective.
