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AB21805's avatar
AB21805
Bronze Contributor
Nov 10, 2020
Solved

insights tab - how to get this showing up for all teams through admin

Hi all,

 

Was wondering if someone can help, this morning I added the insight app into the global policy for all to get the insight tab: 

 

 

They don't seem to have it? Is it a case of waiting 24 hours? I want this to appear: 

 

 

Please help!

  • Hi AB21805

    It can take up to 24 hours. I would periodically check back by logging in and out to the Teams Desktop App. In my own personal experience, most turn up 4-8 hours after adding it to an app setup policy and then it is a case of logging out and back in. You may also want to check periodically in the web app at teams.microsoft.com

    Hope that answers your question

    Best, Chris

8 Replies

  • Hi AB21805

    It can take up to 24 hours. I would periodically check back by logging in and out to the Teams Desktop App. In my own personal experience, most turn up 4-8 hours after adding it to an app setup policy and then it is a case of logging out and back in. You may also want to check periodically in the web app at teams.microsoft.com

    Hope that answers your question

    Best, Chris
    • AB21805's avatar
      AB21805
      Bronze Contributor

      Hi ChrisHoardMVP 

       

      Im also getting this error on my staff test account when accessing the insight app on the left panel 

       

       

      Any ideas? Sorry for all the questions! 

      • Hi AB21805

        Yeah, app setup policies in the Teams admin centre add the app to the app bar on the left hand rail and is typically used for personal apps.

        I would have said you could look to use the new teams template functionality for adding the tab automatically to newly created teams: however looks like you are using an Education Tenant and templates aren't supported in EDU just yet. Looks like on this one you'll need to go and manually add it as a tab to the teams at this current time 😞

        Best, Chris
    • AB21805's avatar
      AB21805
      Bronze Contributor

      Hi ChrisHoardMVP 

       

      After checking a staff members log in, they have said it appears although its on the left panel not as a tab within the team itself? Any idea how I can get this to appear there too. 

       

      Currently only here: 

       

       

      Thanks in advance

    • AB21805's avatar
      AB21805
      Bronze Contributor
      Thank you! I’ll keep checking.

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