Forum Discussion
Dial Tone in Microsoft Teams Meeting
Hi, Did you identify the cause of this issue, we are experiencing the same problem, usually with the first call of each day. We have a call open with MS for it, but as we cannot systematically recreate the problem troubleshooting is proving difficult.
Cheers
If you have an issue with dial tone on MS Teams follow the steps described below:
In MS Teams click on your picture or the icon with your initials at the top menu bar.
Select Check for updates option to ensure you have the newest version of MS Teams.
Update sound settings on PC:
Go to menu Start
In the search field write Sound settings and click on Enter button
In the Sound window under Input click on Device properties
Under Related settings click on Additional device properties
In Headset Microphone Properties window select Advanced tab
Under Exclusion Mode uncheck Allow applications to take exclusive control of this device option
Click on Apply and OK buttons
To disable dial tone on Skype for Business follow the steps described below:
On your PC, go to menu Start.
In the search field write Control panel and click on Enter button.
In Control panel window select Sound option.
In Sound window select Sounds tab.
Under Program Events scroll down to Skype for Business.
Click on Dial tone.
Under Sounds select None from drop-down list.
Click on Apply and OK buttons.