Forum Discussion
amoller
Apr 22, 2020Brass Contributor
Dial Tone in Microsoft Teams Meeting
Hello Tech Community, We are currently experiencing an issue where users are hearing a dial tone in a Microsoft Teams meeting. We are currently in Islands Mode and the default chat app for Office...
luiz_machado
May 29, 2020Copper Contributor
This is a known issue when Skype and Teams are simultaneously being used.
For some users that tried to turn off the Dial Tone on Windows it worked.
Try to follow the steps below to check if it will fix the issue:
1. Search Sound in the Windows search box and click to access.
2. Click Sounds tab.
3. Under Program Events, scroll your mouse and select Dial Tone under Skype for Business.
4. Switch the Sounds to None.
5. Click Apply and then OK.
Source:https://answers.microsoft.com/en-us/msoffice/forum/all/skype-for-business-interfering-with-headset-audio/c2fb626f-887a-4f5a-ac68-aadb6d92404d
ScottOne
May 29, 2020Copper Contributor
This is the official workaround:
https://docs.microsoft.com/en-us/skypeforbusiness/troubleshoot/server-conferencing/sfb-play-dial-ton...
https://docs.microsoft.com/en-us/skypeforbusiness/troubleshoot/server-conferencing/sfb-play-dial-ton...