Forum Discussion
Dial Tone in Microsoft Teams Meeting
amoller Avoid Island mode is the lesson, there a many problems like this.
For this also check the settings for your headset, there are settings for dialtones in them too. This is an example from Plantronics Hub.
LinusCansby I found that uninstalling the plantronics hub software resolved the dial tone and hang up tone that I was experiencing during team calls.
LinusCansby Unfortunately it is not as simple as avoiding Islands Mode.
Skype for Business is causing the dial-tone, as when exited it stops.
- I actually tested relaunching Skype after exited and the dial-tone comes back. Seems to be the cause to me.
Hi, Did you identify the cause of this issue, we are experiencing the same problem, usually with the first call of each day. We have a call open with MS for it, but as we cannot systematically recreate the problem troubleshooting is proving difficult.
Cheers
If you have an issue with dial tone on MS Teams follow the steps described below:
In MS Teams click on your picture or the icon with your initials at the top menu bar.
Select Check for updates option to ensure you have the newest version of MS Teams.
Update sound settings on PC:
Go to menu Start
In the search field write Sound settings and click on Enter button
In the Sound window under Input click on Device properties
Under Related settings click on Additional device properties
In Headset Microphone Properties window select Advanced tab
Under Exclusion Mode uncheck Allow applications to take exclusive control of this device option
Click on Apply and OK buttons
To disable dial tone on Skype for Business follow the steps described below:
On your PC, go to menu Start.
In the search field write Control panel and click on Enter button.
In Control panel window select Sound option.
In Sound window select Sounds tab.
Under Program Events scroll down to Skype for Business.
Click on Dial tone.
Under Sounds select None from drop-down list.
Click on Apply and OK buttons.
