Forum Discussion
Microsoft 365 & Windows 365 Outage - 2 Weeks
Our company's Microsoft 365 (including email) and Windows 365 licenses have been completely disabled for two weeks. This is severely impacting our business: clients can't email us, we can't send emails, and access to critical data on our virtual desktops is lost. We've contacted Microsoft multiple times with no resolution.
This prolonged outage is causing significant operational paralysis and forcing data recreation. We urgently need assistance in understanding the cause and a swift resolution to restore our services.
We have tried reactivating, and have attempted getting through a Microsoft partner, but nothing has helped.
Any advice on escalating this critical issue would be greatly appreciated.
3 Replies
We have the same issue here..... We are running into insane and there's literally nothing we can do except for begging Microsoft to do something about the issues we're facing. Please let me know if there's any way to solve this....
Apparently it is a global issue affecting a lot of companies, but Microsoft are not being honest and admitting it. Probably because they are trying to avoid a lawsuit. It's been 3 weeks already and all they say is that they are working on it, without giving any details.
We have managed to redirect our incoming emails elsewhere, but we have lost access to alot of data.
Can you share more detail say subscription period still covered, how's your connection with your M365 and Windows 365 license (M365 E series?). Moreover, any error message and backend connection to Microsoft? ADFS, AD Connect, ER, etc.
