Account blocked

My account has been blocked and when I try to reset my password and do the verification with my phone number, it says it isnt available. I then put in a different email to send the code too and I have filled out the recovery form but it has rejected me, even though, I put all the correct information in. I have tried over and over. Everything comes in to that email so I really need access back for work purposes as well as private. Please can someone help me as I cant speak to a customer support agent!