Recent Discussions
Improve refresh fidelity in Planner Portfolios
Planner Portfolio currently appears to refresh new items from connected premium plans, but changes to existing items like renamed summary tasks / roadmap items do not reliably propagate into the portfolio after refresh. This makes Portfolio difficult to use as a trusted roll-up view because the source plan and portfolio view can diverge. The issue is especially problematic during early planning, when workstreams and summary tasks are frequently renamed as the plan matures. Requested improvement: Refresh should update task, summary task and milestone names from the source plan. Portfolio should offer a “full resync” option for a connected plan. Portfolio should show last refresh time and any sync exceptions. Users should be able to rebuild roadmap items from the source plan without removing and re-adding the plan. Current behaviour makes Planner Portfolio feel more like a partial snapshot than a reliable portfolio view.
Notifications settings missing
Hello, M365 Business Standard, global admin I've created a couple of plans in Planner for a couple of users, however we don't receive any notification when a new task is created or completed. Let's say I create a task - I assign this task to another user - the users completes the task - I don't get any notification. How come? It's like basic functionality, so I assume there must be something wrong with the set up. In the web I found a couple of screenshots of the setttings but they are not available in my view: My view: What am I missing ? Is it possible to check/change the setting via powershell ?
Planner Plan 3 Subscription Cancelation and refund.
Hello. I have Microsoft planner plan 3 subscription which expired and has been automatically renewed which is against my intention , I tried to communicate with Microsoft support through email , live chat , phone call but without any positive progress , on phone they have an AI agent which is wasting of time , in live chat they just pass you to another departments and share wrong email address . I have been trying to fix this issue since the first day of subscription renewal but so far nothing . The subscription is under a twin alias email which I don't have access to and there is no admin , the email is under onmicrosoft domain. I need a urgent quick help for this issue so that I can get refund .
Updated 2026 Planner Issues
The new Planner initially seemed really great and useful, but over the past month a series of problems have occurred that make it difficult to use. I have already reported everything to Microsoft, but so far no support agent has been able to help me. The issues are as follows: When I tag a colleague in the chat, they do not receive the email with the message content — this is a feature that is supposed to work by design and was working fine until last month. Often when I try to type in the chat, it either doesn't type at all, or it types in a different task. When I click in a chat, it automatically tags all the people previously mentioned, or if I want to tag just one person, it ends up tagging all the others as well. Are you experiencing these issues too?
Improve readability of Task Chat in new Microsoft Planner (full-width option needed)
Hello, First of all, thank you for the new Planner experience and the introduction of Task Chat. I think it’s a very welcome improvement over the legacy comments system, because it allows to edit already posted comments. However, there is a significant usability issue that is affecting our daily work: 👉 The Task Chat is displayed in a narrow side panel, which makes reading longer conversations difficult and inefficient. In many real scenarios, task discussions are not just short comments. They often include detailed explanations, decisions, or back-and-forth exchanges between team members. The current layout forces users to read long messages in a very constrained width, which reduces readability and slows down collaboration. Suggested improvement: (preferred) Provide an option to expand Task Chat to full width -maybe another button like the one that already exists for 'Comments'- (or open it in a larger, dedicated view) Alternatively, allow resizing of the chat panel Even a “pop-out” experience (similar to Teams chat) would be helpful This would significantly improve usability, especially for teams, like mine, that rely heavily on Planner for collaborative work and decision tracking. Thanks for considering this feedback. I believe this change would greatly enhance the new Planner experience.
users with office 365 E5 license can access the planner premium
I have a question if users with office 365 E5 license can access the planner premium but not all of its features? or they can not have any access at all? i read this documentation https://learn.microsoft.com/en-us/planner/understand-planner-trial-and-license-assignments but i felt a bit confused? if Office 365 E5 users can access some features of the Planner Premium? or they can only access the standard planner, can anyone explain this in more details? the license requirements for planner premium? Thanks
Planner - Plan 1 - Welcome message
Hi, we're using Teams for managing our projects. We have Team "Projects" and there are many channels inside this Team. Each channel represent our project (we are HVAC company). With the basic Planner, I used to create channel "Mr. Newman" - inside that channel we have all files related to that project, we have discussions about that project and we also have Planner assigned to that project. Which works well. Since we are growing, I wanted to test the Planner Plan 1 (I like the Goals, timelines etc), however, there is a huge problem that when I create the Planner now (the premium one), it sends an E-mail to everyone. I don't want that. All of the employees are getting emails that they have been added to the planner "Mr. Newman" etc. and they are asking what should they do with that? How do I turn that off? Thanks, JakubTimeline zoom
Hello, Is there a way to lower the zoom level in the Timeline view to less than 1 week? I have a couple projects with multiple dependent task per day but if I use the maximum zoom level in the Timeline view I don’t get a good overview of the different task in for example a 4 day period. I was expecting a Gantt chart like view, like what you have in Microsoft Project, in where you can zoom to a minute level granularity even.
[BUG] msdyn_project silently renamed from "Plan/Plans" to "Project/Projects" in new environments
We need clarification from Microsoft on whether this is a bug or an intentional breaking change. Overnight and without any announcement, the msdyn_project table now ships with display name Project / Projects in newly provisioned environments. Dev and UAT environments provisioned a few months ago have Plan / Plans out of the box. All environments are running the exact same PSCore version: 1.0.163.730. The entity is as expected, marked non-renameable — read-only in the maker portal — so there is no way to align environments manually. Solution import from an existing environment (where msdyn_project = "Plan") into a newly provisioned Production environment fails with: 0x8004023B: Entity 44286cce-2389-4532-ac04-7a18a2818e9a is not a renamable entity. Hence Entity Display Name cannot be modified The only workaround — and why it is not acceptable It is technically possible to manually edit customizations.xml inside the solution ZIP before importing, removing the <DisplayName> node for msdyn_project. The import will then succeed, but Production will permanently show "Project" while Dev and UAT show "Plan" — a broken inconsistency across environments. More importantly, this is not how ALM is supposed to work. Developers should never have to manually patch solution artifacts to work around a platform-level inconsistency introduced silently by Microsoft. This is incompatible with automated CI/CD pipelines and unsustainable for any team managing multiple environments. The question for Microsoft Is this a bug or a planned change? If it is a bug: when will it be fixed, and is there a supported workaround in the meantime? If it is a planned change: why was it not communicated, and what is the supported migration path for teams with existing environments and solutions? [UPDATE]: After 3 attempts of resetting and reprovisioning the Production environment, msdyn_project finally came up with Plan / Plans — same process, same PSCore version each time. The behavior is non-deterministic. The only workaround currently available is to keep resetting your environment until you get lucky, which is not an acceptable answer for any type of deployment.Planner tab missing from Teams channel only shows as separate app
Our users can no longer open the Planner in the Teams channel; they can only access it via the app. This has been the case for a short while now. Does anyone know of a fix for this, or is this how it’s supposed to work? It cannot be selected via apps.
Filtering on labels with AND logic please
Hi, Currently planner is filtering on labels using OR logic, this is a big problem for us. We want to label tasks with labels Software, Hardware, Product_A, Product_B etc. So if I filter and selects labels Software and Product_A, I want to see only the Software tasks for Product_A. But with the built in OR logic I also get the Hardware tasks which is annoying and complicates things. I'm not looking for a workarounds like exporting it to lists, using power automate or grouping on labels. Just a simple tickbox somewhere to use AND logic instead would be very much appreciated.Top Level Task Marked as Complete
Recently, one of the users of a large Planner project marked the top level task complete and then it appears they marked it not complete. This appears to have reverted the entire status of every task in the 1000 item project to incomplete with a 0% status. I see this is the history log, their name is on every task's history now. Is there any way to revert this or lock out non-base level tasks from having a "complete" selector?Planner release Custom Templates
From the ignite series pack, about Publishing a plan as a Custom Templates, the screen shot shows “Goals”, which I understand is only available in Premium Plans. Can you create Custom Templates from a Simple Plan? Or is it only available in Premium? Or is this screen shot showing post the feature where Simple and Premium Plans are combined into one? Is the combining of Simple and Premium Plans also being deployed as part of this major release?Planner Major release Custom Templates
microsoft are there any support materials or steps on how users will create Custom Templates? What are the sequence of steps users need to follow to be abel to "Publish as Template" This slide is from the ignite pack. I'm building end user support materials to educate users about the upcoming release. I can't see these changes ahead of my users.Planner major release @ mention feature
1.Can you misnomer someone who is not assigned to Task, but a member of the MS 365 Group? Or can you only misnomer someone assigned to the Task. E.g. Mary Jane is assigned the Task and wants to misnomer on of her direct reports (Todd Jones) that is helping gather info for the task. however Todd is not assigned to the Task. Can Mary Todd?Planner major release new Task feature and E5 licenses
microsoft Is the new Task Chat feature available for E5 licenses? It’s not listed in the notes in the message centre https://admin.cloud.microsoft/?https://admin.cloud.microsoft/? - “Microsoft Planner will add a new service plan enabling task-based chat for improved collaboration, rolling out worldwide in early January 2026. This feature will be ON by default for eligible licenses, including Planner Plan 1, Project Plan 3 and 5, and Dynamics 365 Project Operations. No immediate admin action needed.”
Recent Blogs
- Learn how Microsoft Planner MCP Server helps agents automate routine work management and unlock intelligent workflows.Jun 23, 2026
- Learn about Planner Agent chat, bringing the power of the Microsoft 365 Copilot experience into Planner for early adopters.Jun 18, 2026
