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Frustration with Microsoft’s Task Ecosystem

mdevitt — Sat, 01 Aug 2026 16:09:01 GMT

Why is planner development so slow. Is missing no brainer features that a 12 year old program manager or junior developer would even know what is needed at a very basic level. I’m not going to mention what these features are because this community is full of posts about this.

You killed off ToDo which was an incredibly good app and had huge potential now left rotten away. Despite no development for years it’s still a great app and would be up there with the best of them - Todoist, Tick Tick, Apple Reminders, Things.

Don’t get me started on Loop. What is the point of it.

Planner in Teams is still slow.
you have ruined Microsoft Project trying to get it integrated with Planner.
Planner licensing is a mess.

Planner agent currently doesn’t see premium projects. I know it’s coming.

M365 Copilot can only see the default Task list in ToDo but no other list. Who thought that one up? You allow people create multiple lists in Todo but ignore them for Copilot query.

I would post a really good convo with Copilot about all of this and even Copilot is scratching its head as to why Microsoft is so crap offering up half baked apps and then drop them for something else thus creating an ecosystem that barely functions and leaves people so frustrated.

I could go on but I won’t. Rant over but no wonder people are opting to move to dedicated applications like Asana or Monday.com or Todoist for stuff like this.

🥸🤔😳🤦‍♂️🤷‍♂️💋

Custom Template Creation from Premium Plan

finnleymaier4 — Fri, 31 Jul 2026 16:47:31 GMT

I have been excitedly waiting for the custom template feature to roll out. My PMO group heavily utilizes Premium Plans only because of the need to have Dependencies tracked. I'm unable to create a template from a premium plan- basic only- which does not have the features that my team needs to use in Planner. Is there an estimated rollout date for custom template creation from Premium Plans?

Tasks associated with goals don't appear in My Tasks

Jumbo64 — Thu, 30 Jul 2026 16:06:58 GMT

I created a few simple plans for myself and my team that do not have goals--just tasks and due dates. When I assign a task within one of these plans, the person who has been assigned receives an email notification and the task appears in the My Tasks folder.

I also created annual plans for each of the six programs my team operates. These plans have goals. I have assigned tasks to myself and other team members under each goal. We can see the tasks assigned to us if we open each plan, but those tasks don't appear in My Tasks and no notifications are sent. This means everyone has to click into each of those six plans separately to see what their tasks are for that day, week, etc. rather than having all of their tasks in one place. Of course, people don't always do this so it is up to me to keep reminding everyone.

Why don't these tasks appear in My Tasks, and is there anything I can do about this?

license to access Planner Premium from Power Apps

johnjohn-Peter — Wed, 22 Jul 2026 08:46:15 GMT

We want to create a Power Apps that connect to those main sources:-

1) SharePoint

2) Premium Planner

now i know that connects Power Apps to Premium Planner will make the Power Apps as premium app, and users will need premium power apps license to access it. and also accessing Premium Planner will need atleast Planner Plan1. so what is the minimum license for those 3 groups of users:-

1) normal users will be accessing SharePoint lists only through the Power Apps

2) Admin users will be accessing SharePoint lists and Premium Planner through the Power Apps + Premium Planner through the Premium Planner UI.

3) Senior user will be accessing SharePoint lists and Premium Planner through the Power Apps only.

does Planner Plan1 is enough for Senior user? and does Power Apps Premium is enough for admins?

Thanks

Understanding Planner plan options

jessicaobrien — Wed, 15 Jul 2026 09:58:14 GMT

Hello! First time posting because I'm not an M365 admin at my company so apparently cannot contact Microsoft directly. We are a small company with about 25 employees and have started using Planner to capture actions from meetings. The biggest concern with this is how to recover task cards that are accidentally deleted.

Looking at the Planner 3 plan, it looks like that covers task history. If we have the board owner on a Planner 3 plan, can regular users create, assign, add checklist items, and comment on task cards?

Though if I'm understanding correctly, task history does not provide a recovery option if a task is accidentally deleted. It seems that we need a third party tool to be able to recover deleted tasks. Is that an accurate understanding, or does Microsoft have a native way to recover tasks?

Thank you!

Create reusable plans faster with custom templates in Planner

Ashna_Patel — Tue, 14 Jul 2026 16:59:59 GMT

Turn any basic plan in Microsoft Planner into a reusable, shareable template to speed up planning and ensure consistency across plans. Custom templates capture key plan elements such as tasks, goals, buckets, labels, notes, attachments, and checklists to help teams plan faster and stay consistent.

To publish a template, create and customize a basic plan to fit your needs. When you're ready, select Share and choose Publish as Template. Enter a template name and description, pick the Microsoft 365 group to share it with, choose which parts of the plan to include, and select Publish.

A screenshot of Planner for the web shows the “Publish as Template” window with respective fields selected.

Once published, the template can be reused to create new basic plans. To create a plan from a template, click Create a plan, then go to either Shared or Created by me and select a template to use.

How teams use custom templates

Standardized onboarding processes
An HR team onboarding new hires each month can use a custom template to create plans with the right tasks, buckets, and checklists already in place, helping ensure each onboarding follows the same process.

Fast project setup with templates

A marketing team launches frequent campaigns and uses a custom template to spin up new plans instantly. With pre-filled tasks, attachments, and checklists built in, they save time and stay aligned on key details.

Addressing your feedback

Tell us what you think about custom templates by selecting the Feedback icon (person with a chat bubble) in the top right corner of the app, then select Feedback from the dropdown menu. We also encourage you to share any feature requests by adding your ideas to the Planner Feedback Portal. Your feedback helps inform our feature updates, and we look forward to hearing from you.

Learn more

Learn how to use custom templates in Planner.
Learn how to export and manage Planner custom template data.
Visit planner.cloud.microsoft to access Planner directly from your browser.
Sign up to receive future communication about Planner.
Check out the Planner adoption page and Planner help & learning page to learn more about Planner.
Visit the Microsoft 365 roadmap for feature descriptions and estimated release dates for Planner.

Microsoft Planner should stop embarrassing me in front of my colleagues

Henderburn — Mon, 13 Jul 2026 20:55:58 GMT

Hi - I created a new project today, and Planner - without my input, notification, or acknowledgement - emailed EVERYONE I WORK WITH to let them know they had been added. This is one of the worst software design choices I have ever seen, and we're talking about Microsoft Office here.

Then I learned that Planner has no way to import tasks from Excel or Asana or any other project management platform. So Planner, without warning or notification or approval, emailed EVERYONE I WORK WITH to show them an empty task list.

How is it possible for this software to be this bad on the default setting? How do I get a trillion-dollar company to stop embarrassing me at work?

Improve Resource Capacity and Baseline Governance in Planner Premium

CRC1612 — Sat, 11 Jul 2026 14:24:14 GMT

Microsoft Planner Premium works well for assigning individual users to tasks within a single plan. However, significant limitations appear when organizations move from managing isolated plans to managing programs and portfolios.

For Planner Premium to become a truly enterprise-ready project and portfolio management solution, Microsoft should urgently address the following three areas.

1. Cross-plan resource capacity management

When a person is assigned to several tasks or multiple plans, Planner Premium can accumulate more work than the person’s actual daily, weekly, or monthly capacity.

Although effort can be adjusted manually in the Assignments view, this becomes extremely difficult when managing many tasks, resources, projects, and concurrent assignments.

Organizations need a consolidated capacity management capability across all plans, programs, and portfolios.

Planner Premium should allow organizations to:

Define each person’s available capacity.
Allocate people using percentages, such as 20%, 50%, or 75%.
Consolidate assignments across multiple plans.
Detect overallocations before they affect delivery.
Compare demand versus capacity by day, week, and month.
Consider vacations, absences, calendars, and reduced availability.
Generate warnings or optionally prevent assignments that exceed capacity.
Support resource-leveling and workload redistribution.

The People view is useful within an individual plan, but portfolio managers need visibility across the entire portfolio.

Without cross-plan capacity management, portfolio planning remains incomplete because organizations cannot reliably determine whether they have enough available resources to deliver their commitments.

2. Generic resources and role-based planning

Project plans are often created before the final team members are known.

At the planning stage, organizations may know that they need a SAP consultant, solution architect, developer, business analyst, or infrastructure specialist, but they may not yet know the specific person who will perform the work.

Planner Premium should support generic resources or role-based placeholders that can be assigned to tasks before a named person is confirmed.

These resources should include information such as:

Required role or profile.
Skills and experience level.
Required capacity.
Planned participation period.
Estimated cost or rate.
Business unit or location.
Staffing status.

Once the appropriate person is identified, the generic resource should be replaceable without losing the planned tasks, dates, effort distribution, cost information, or dependencies.

This is essential for resource forecasting, staffing requests, project approval, and early-stage portfolio planning.

3. Baseline security and separation of duties

The project baseline is the approved reference used to measure schedule and effort deviations.

For this reason, baseline creation, replacement, and deletion should not remain freely available to every user who can edit the plan.

In many organizations, the project manager maintains the schedule, while the PMO, portfolio administrator, sponsor, or governance committee controls baseline approval.

Allowing the same person to modify both the current schedule and the baseline against which performance is measured creates a clear conflict of interest.

Planner Premium should introduce optional baseline governance capabilities, including:

A dedicated Portfolio Administrator or PMO role.
Separate permissions to create, replace, or delete baselines.
A baseline change request and approval workflow.
Mandatory justification for baseline changes.
Complete audit history.
Protection or locking of approved baselines.
Comparison between the original baseline, current approved baseline, and current schedule.
Integration with formal project change-management processes.

This should be configurable. Smaller organizations may prefer a simple model, while organizations with mature governance processes need stronger controls and separation of duties.

Why this is urgent

Microsoft Planner Premium is increasingly being positioned as a solution for project and portfolio management. However, portfolio management requires more than consolidating project status, dates, and progress.

It also requires:

Visibility of resource demand and availability across multiple plans.
The ability to plan resources before individual people are confirmed.
Governance controls that protect approved project baselines.

These are not minor enhancements. They are foundational capabilities for enterprise project, program, and portfolio management.

Microsoft has a major opportunity to make Planner Premium considerably more valuable for PMOs and organizations managing multiple concurrent projects.

I strongly encourage the Microsoft Planner product team to prioritize:

Enterprise resource capacity management.
Percentage-based allocation.
Generic resources.
Cross-plan workload consolidation.
Portfolio-level resource forecasting.
Controlled baseline permissions and approvals.

These improvements would significantly reduce manual work, prevent resource overcommitment, strengthen governance, and make Planner Premium a much more credible enterprise PPM platform.

Increase the maximum number of Goals in Microsoft Planner Premium

Marshall94 — Mon, 29 Jun 2026 07:18:57 GMT

Hi Microsoft Planner community,

In the new Microsoft Planner Premium, it seems that a plan can currently have a maximum of 10 Goals.

For our team, this limit is too low. We use Goals to structure our work around multiple sprint objectives, epics, deliverables, and larger initiatives. Since our Planner board supports several workstreams at the same time, 10 Goals is not sufficient for proper planning and reporting.

Could Microsoft please explain why the limit is set to 10 Goals?
And is there any possibility to increase this limit, for example to 30 Goals per plan?

This would make the Goals feature much more useful for teams that manage multiple initiatives, projects, or quarterly deliverables within one Planner Premium plan.

Thanks in advance!

Enable agentic work management with Microsoft Planner MCP Server

Nagarjuna_V — Fri, 26 Jun 2026 04:31:07 GMT

Microsoft Planner capabilities are now part of the new Work IQ APIs which reached general availability on June 16, 2026.

The Microsoft Planner MCP Server is part of Work IQ MCP and makes it easier to connect Planner capabilities into agent-driven workflows. It allows agents to manage and automate work across plans. These capabilities extend Planner into end-to-end work management workflows, where agents can take action on plans and handle routine coordination. Designed for building custom agents, the Planner MCP Server connects planning, execution, and tracking across tools. As agents take on day-to-day coordination, teams can spend less time managing tasks and more time focusing on higher-impact decisions.

Core capabilities

The Work IQ MCP provides a unified set of tools that allow agents to interact with Microsoft 365 entities through a single endpoint. As part of this interface, the Planner MCP Server enables new ways to help manage and automate work.

Core capabilities include:

Manage and automate work across plans: Create new plans and tasks, update existing ones, and understand the state of work. This includes scenarios such as status reporting, workload visibility, and automated updates.
Connect work across Microsoft 365: Use shared context from Planner, Microsoft Teams, Outlook, and more to coordinate work across tools and workflows
Built for secure, enterprise workflows: All actions are permission-trimmed and policy-enforced under the signed-in user’s Entra ID context.

The Planner MCP Server helps eliminate the complexity of custom integrations and unlocks new possibilities for agentic automation. By unifying Planner with other Microsoft 365 data, organizations can now connect work management into their intelligent workflows across teams and departments.

Example scenarios

Planner can be accessed through a conversational experience for creating, updating, and reviewing plans and tasks, as well as understanding the state of work through natural language queries. Custom agents can then be built to support organizational needs, helping automate common scenarios and repetitive workflows.

Examples of support scenarios include:

On-demand status reporting: Summarize progress, risks, and blockers across plans and teams.
Cross-plan workload views: Aggregate tasks and assignments for resource management.
Automated plan updates: Create, update, or archive plans and tasks based on triggers.
Automated follow-ups: Schedule reminders, assign tasks, and track completion across Planner and Teams.

Getting started

To begin leveraging the Planner MCP Server, enable the Work IQ API in your tenant. Leverage Copilot extensibility guidance to enhance your AI solutions with Work IQ APIs and follow these step-by-step instructions to get started.

Install and set up GitHub Copilot CLI.
Install the Work IQ Plugin: Follow the instructions to install the Work IQ plugin. Once the installation is done, restart GitHub Copilot CLI.
Verify that the MCP server and skills are loaded running ‘/mcp’ and ‘/skills’ commands on your console.
You are all set. You can now start playing with your Planner data. For example, try prompts such as:
- Show me my Planner plans.
- View my tasks that are due this week.
- Find high-priority overdue tasks from my plans.
- Based on my latest email thread with Adrian, update my Compliance Audit Plan.

Be sure to follow best practices for delegated permissions, admin consent, and Copilot licensing.

Limitations

The Planner MCP Server currently supports basic plans. Premium capabilities such as dependencies, task history, and custom fields are not yet available. It is available through GitHub Copilot CLI. Support for Copilot Studio, GitHub Copilot in VS Code, Agent 365 SDK/CLI, and Microsoft Foundry is in progress.

Provide feedback

We can’t wait to hear how you use the Planner MCP Server to transform work management. Please share your experience in the comments below. We also encourage you to share any feature requests by adding your ideas to the Planner Feedback Portal.

Thank you for being part of our journey and helping us shape the future of work management with AI!

Learn more

Read the recent blog post, “Announcing the new Work IQ APIs.”
See licensing details for Work IQ API.
Check out the Planner help & learning page to learn more about Planner.
Visit the Microsoft 365 roadmap for feature descriptions and estimated release dates for Planner.

Manage tasks in Planner with the Planner Agent

RobynGua — Tue, 30 Jun 2026 16:36:17 GMT

Planner Agent works alongside teams to help get work done faster and focus on what matters. The agent can execute tasks and act on feedback, while also providing a unified view of tasks across Planner plans, Microsoft Teams conversations, and Outlook emails—highlighting urgent work and creating new plans based on supporting resources and deadlines.

Earlier this week, we announced that Planner Agent is rolling out to general availability in Microsoft 365 Copilot, enabling Microsoft 365 Copilot customers worldwide to create new plans and tasks and manage work directly in Microsoft 365 Copilot and Copilot Chat. Now in Frontier, users can access these same agentic experiences directly within Planner.

With Planner Agent in Planner, the Microsoft 365 Copilot experience is embedded alongside Planner plans. These capabilities make it easier for teams to shift from understanding their work to taking action without leaving their plan. Planner is where teams organize work, align on goals, and track progress.

By bringing the same Planner Agent experience from Microsoft 365 Copilot into Planner, teams can more quickly see what needs attention, identify potential risks, and take action within the flow of work. Instead of manually scanning buckets, filters, or task lists to piece together plan health, users can ask Planner Agent questions in natural language and immediately focus on high-priority work.

A screenshot of Planner for the web shows a plan in Board view with the Copilot Chat pane open to the right, including a user prompt and response from Planner Agent.

Planner Agent introduces contextual actions directly within the Planner Copilot Chat experience. Teams can dynamically filter and focus on plans based on what is urgent, blocked, overdue, or at risk, helping users prioritize faster and reduce time spent organizing work manually.

Ask questions across your plan

Planner Agent is designed to support how work is managed within a plan. Users can ask questions about the plan, identify what is urgent, understand blockers, and follow up on what has changed. The same interaction can support the next step, such as updating tasks, refining work, generating summaries, or helping draft content that moves the team forward.

Because the experience is grounded in the current plan context, Planner Agent can help teams quickly move from insight to action without breaking flow.

Try the following prompts:

Show me what work in this plan is at risk or overdue.

Help me understand which tasks need follow-up right now.

Filter this plan to show the highest priority work.

Show me tasks that are blocked or slipping.

Summarize progress, blockers, and upcoming deadlines for this plan.

Availability

Planner Agent in Copilot Chat in Planner is now available in basic plans through Frontier for eligible Microsoft 365 tenants. Users need an active Microsoft 365 Copilot license, and access depends on admin enrollment and assignment for Frontier experiences.

Provide feedback

Your feedback is important! Explore Planner Agent in Planner and let us know how it transforms your team’s planning experience by using the thumbs up/down option. We also encourage you to share any feature requests by adding your ideas to the Planner Feedback Portal. Your feedback is invaluable as we continue to evolve and enhance these capabilities for everyone.

Thank you for being part of our journey and helping us shape the future of work management with AI!

Learn more

Join Frontier to get early access to Microsoft’s latest AI innovations.

Read the following support articles to learn more about Planner Agent:

Visit planner.cloud.microsoft to access Planner directly from your browser.

Check out the Planner help & learning page to learn more about Planner.

Visit the Microsoft 365 roadmap for feature descriptions and estimated release dates for Planner.

Links in Tasks assignments emails not working (Named environment)

Ximo — Wed, 17 Jun 2026 15:54:06 GMT

Hello!

We have implemented Project for the web accelerator in a named environment (non-default).

In a Plan the Project Manager assigns a task to a member of the O365 Group for that Project (Email notifications do not work if there is no O365 Group associated with the Project beforehand).

The assignee receives the email with 4 links:

Only the "Open in Teams" works, the rest linking to the Plan or the Task does not have the appid in the named environment so it fails with a correlation error that we cannot investigate further.

Is the missing appid in the links a BUG in the Project Service Core managed solution provided by Microsoft (1.0.0.87 / 1.0.166.34262)?

Is there a way to get the links working correctly with no errors?

Thanks

Planner Agent in Microsoft 365 Copilot is now generally available

MarsGu — Mon, 15 Jun 2026 19:08:31 GMT

Planner Agent in Microsoft 365 Copilot is now rolling out to general availability, bringing intelligent, AI-powered work and task management to Microsoft 365 Copilot customers worldwide. Planner Agent in Microsoft 365 Copilot delivers interactive task cards and actionable insights so users can easily prioritize tasks and focus on what matters. Via natural language prompts, users can also create and update tasks directly in Microsoft 365 Copilot.

This release builds on the foundation set during our initial rollout and introduces a host of new capabilities designed to streamline planning and drive better results.

A screenshot of the Planner Agent home page in Microsoft 365 Copilot shows suggested prompts for prioritizing work, creating new tasks, and updating existing tasks.

Here’s what’s new

Customers will notice a comprehensive set of enhancements and new features when using Planner Agent in Microsoft 365 Copilot. Here’s what users can expect:

Quickly find and act on the right plan

The new plan picker makes it easier than ever to find and select the right plan. Users can search and filter their basic plans by name, then interact with the agent to update a task’s name, status, due date, or priority. This feature helps streamline navigation and ensures that teams can quickly access and manage the plans that matter most, improving overall planning efficiency.

A screenshot of Microsoft 365 Copilot Chat shows a list of Planner plans (organized by Pinned in Planner and Recently used) to the right of a user prompt and response from Planner Agent.

Organize work around key objectives

The new goals bucket enables teams to organize tasks around high-level objectives. This ensures that every task is directly tied to strategic priorities, making it easier to track progress and maintain focus on what matters most.

A screenshot of Microsoft 365 Copilot Chat shows a response from Planner Agent with a task card that includes two goals and relevant tasks.

Edit and approve AI content

All AI-generated plans, tasks, and updates are now created in draft mode by default. This gives users the opportunity to review, edit, and approve changes before they are finalized, ensuring greater control and reducing the risk of unintended updates.

A screenshot of Microsoft 365 Copilot Chat shows a response from Planner Agent with a task card. Progress of one of the tasks is being updated from Important to Urgent.

Get more relevant insights

With advanced agent reasoning, you get smarter task management and contextual understanding—offering deeper, more accurate analysis of plans and tasks. Based on the complexity of a user's request, the agent can autoroute to advanced reasoning models to interpret complex instructions and provide more relevant suggestions or a more detailed response. This advanced reasoning is especially evident when users ask the agent to create a plan from enterprise files, such as Word, Excel, or PowerPoint files.

Enjoy faster, more reliable performance

Planner Agent now intelligently matches its reasoning approach to the difficulty of each request, applying lightweight processing to simple tasks and deeper reasoning only when a request demands it—so you get quicker responses without sacrificing quality. We've also made meaningful improvements to the reliability of core operations like creating and updating tasks, plans, goals, and buckets, building on a stronger foundation for everyday planning.

In addition, interactive task cards now render more consistently as you create and update work. With stronger response controls, the agent stays within what it can reliably do—keeping functionality dependable and content quality high.

Keep progress on track

Beyond answering your question, Planner Agent suggests relevant follow-up actions tied to your request and its response — like editing a task, creating a related one, or refining a plan. These in-context suggestions make it easier to take the next step and keep work moving without breaking your flow.

Availability

Planner Agent in Microsoft 365 is now generally available to all users with a Microsoft 365 Copilot license, ensuring broad access across organizations and seamless integration with Teams, Loop, SharePoint, and other Microsoft 365 apps. For more details, see Manage agents in the Microsoft 365 admin center, or contact your admin to ensure the experience is enabled in your tenant.

Provide feedback

Your feedback is important! Explore the new features of Planner Agent in Microsoft 365 Copilot and let us know how it transforms your team’s planning experience by using the thumbs up/down option. We also encourage you to share any feature requests by adding your ideas to the Planner Feedback Portal. Your feedback is invaluable as we continue to evolve and enhance these capabilities for everyone.

Thank you for being part of our journey and helping us shape the future of work management with AI!

Learn more

Read the following support articles to learn more:

Visit planner.cloud.microsoft to access Planner directly from your browser.
Check out the Planner help & learning page to learn more about Planner.
Visit the Microsoft 365 roadmap for feature descriptions and estimated release dates for Planner.

Is using Planner for tracking OKRs a good idea?

HarryP — Fri, 12 Jun 2026 04:39:19 GMT

So our team has been trying to use Planner to track OKRs. We set up buckets for each objective and tasks for key results. It kinda works for a small team but now that leadership wants to roll it out company wide, its getting messy. Theres no way to show progress rollups from team-level OKRs to company-level ones, no percentage tracking on key results, and managers cant see a consolidated view across teams.

Has anyone found a decent way to make Planner work for OKR tracking at scale?

Improve refresh fidelity in Planner Portfolios

davidmck_telstra — Wed, 10 Jun 2026 02:48:58 GMT

Planner Portfolio currently appears to refresh new items from connected premium plans, but changes to existing items like renamed summary tasks / roadmap items do not reliably propagate into the portfolio after refresh.

This makes Portfolio difficult to use as a trusted roll-up view because the source plan and portfolio view can diverge. The issue is especially problematic during early planning, when workstreams and summary tasks are frequently renamed as the plan matures.

Requested improvement:

Refresh should update task, summary task and milestone names from the source plan.
Portfolio should offer a “full resync” option for a connected plan.
Portfolio should show last refresh time and any sync exceptions.
Users should be able to rebuild roadmap items from the source plan without removing and re-adding the plan.

Current behaviour makes Planner Portfolio feel more like a partial snapshot than a reliable portfolio view.

Cannot see Task Chat for Planner app on iPhone

CCS2026 — Mon, 01 Jun 2026 07:53:04 GMT

Hi,

I am testing using the Planner app and have added a message in the Task Chat area via the web browser on a PC.

I cannot see the message on the Planner app on the iPhone. I cannot see Task Chat anywhere on the iPhone.

I can create a new message in the Comments section on the iPhone (in the Planner app), but cannot add comments using the web browser on a PC. The web browser wants me to use Task Chat, but cannot see that on the iPhone.

Am I missing something simple here?

Thanks

Matt

Notifications settings missing

mateuszit11111 — Tue, 26 May 2026 12:37:16 GMT

Hello,

M365 Business Standard, global admin

I've created a couple of plans in Planner for a couple of users, however we don't receive any notification when a new task is created or completed.

Let's say I create a task - I assign this task to another user - the users completes the task - I don't get any notification. How come? It's like basic functionality, so I assume there must be something wrong with the set up.

In the web I found a couple of screenshots of the setttings but they are not available in my view:

My view:

What am I missing ? Is it possible to check/change the setting via powershell ?

Planner Plan 3 Subscription Cancelation and refund.

Akhan84 — Tue, 26 May 2026 10:33:12 GMT

Hello.

I have Microsoft planner plan 3 subscription which expired and has been automatically renewed which is against my intention , I tried to communicate with Microsoft support through email , live chat , phone call but without any positive progress , on phone they have an AI agent which is wasting of time , in live chat they just pass you to another departments and share wrong email address .

I have been trying to fix this issue since the first day of subscription renewal but so far nothing .

The subscription is under a twin alias email which I don't have access to and there is no admin , the email is under onmicrosoft domain.

I need a urgent quick help for this issue so that I can get refund .

Updated 2026 Planner Issues

fincleanairworldit — Thu, 21 May 2026 12:53:23 GMT

The new Planner initially seemed really great and useful, but over the past month a series of problems have occurred that make it difficult to use. I have already reported everything to Microsoft, but so far no support agent has been able to help me.

The issues are as follows:

When I tag a colleague in the chat, they do not receive the email with the message content — this is a feature that is supposed to work by design and was working fine until last month.
Often when I try to type in the chat, it either doesn't type at all, or it types in a different task.
When I click in a chat, it automatically tags all the people previously mentioned, or if I want to tag just one person, it ends up tagging all the others as well.

Are you experiencing these issues too?

Improve readability of Task Chat in new Microsoft Planner (full-width option needed)

Jaio — Tue, 19 May 2026 07:35:23 GMT

Hello,

First of all, thank you for the new Planner experience and the introduction of Task Chat. I think it’s a very welcome improvement over the legacy comments system, because it allows to edit already posted comments.

However, there is a significant usability issue that is affecting our daily work:

👉 The Task Chat is displayed in a narrow side panel, which makes reading longer conversations difficult and inefficient.

In many real scenarios, task discussions are not just short comments. They often include detailed explanations, decisions, or back-and-forth exchanges between team members. The current layout forces users to read long messages in a very constrained width, which reduces readability and slows down collaboration.

Suggested improvement:

(preferred) Provide an option to expand Task Chat to full width -maybe another button like the one that already exists for 'Comments'- (or open it in a larger, dedicated view)
Alternatively, allow resizing of the chat panel
Even a “pop-out” experience (similar to Teams chat) would be helpful

This would significantly improve usability, especially for teams, like mine, that rely heavily on Planner for collaborative work and decision tracking.

Thanks for considering this feedback. I believe this change would greatly enhance the new Planner experience.