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psimes511
Copper Contributor
Nov 14, 2025

Planner Notifications Showing as Sent by Me

Our employees are receiving Planner notifications that appear to come directly from me, the CIO, even though I did not initiate or assign those tasks. This creates confusion, as staff believe I am personally assigning work or flagging overdue items.

Questions:

  • Is there a way to revert to the previous “email address removed for privacy reasons” sender behavior?
  • If not, can this be logged as a design limitation for consideration (e.g., toggle or admin control)?
  • What best practices are recommended to prevent confusion in the meantime?

This behavior feels misleading and disruptive, so I want to ensure it’s documented as a design concern rather than treated as a support closure.

The workaround I was given by Microsoft support was to pay for another E3 license for each of our supervisors/managers so that they can monitor that the emails are initiated by them.  Our company cannot afford these licenses--we support intellectually challenged and disabled children and adults and we know that our federal funds have ended and the federal government does not believe in supporting our clients. 

Thank you for any advice.  

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