Recent Discussions
Existing required application deployments policy is not sent to devices
I have couple hundred applications in SCCM/MCM that are set to required and whenever there is a new device is built, all these required applications automatically get installed. I am on 2503 and 5 days ago i started seeing this issue. But if modify that deployment with current date and time then the application gets deployed right away if i run Application Deployment evaluation cycle. I also tested by deleting the existing deployment and created a new required deployment and run Application Deployment evaluation cycle then the application installs right away. The problem seems like the Primary server is not sending the policy to the client for existing deployments. The application compliance that we see for every deployment under Monitoring for all the devices moved to Error with Success. Not sure why this is happening. All these changes i noticed in the last one week. A week ago all these Already Compliant and Success status device count is under Success tab. Let me know if you have any suggestions.Applications deployed on device based collection are missing from devices.
Hey guys, In my SCCM environment we are facing an issue. Its a co-managed environment where apps are deployed via SCCM. All of a sudden the apps deployed on Device based collection are not reaching the end user devices. The policies related to these app are also not reaching the device. The compliance status for these apps also went down even though if it is installed on the device the SCCM reports as Non-Compliant\Error. Has anyone faced this issue or can help me to identify what could be causing the issue.Enrollment on Intune disabling Android systems app
Hello everyone, Some explanation first: We use some handheld Unitech EA520 rugged smartphones with built-in scanners and when i enroll these into Intune, half of the built-in system apps are disabled. This includes the Unitech scanner service which is used to control the scanner. When i check under system apps on the device it says "Not installed for this user". I haven't setup any restrictions ofr the device yet and when i do, there is no possibility to enable these system apps. Even weirder is that i enrolled 5 of the exact same devices with same android version about half a year ago and they had no issues what so ever. These are also fully dedicated, company owned devices. Did anyone experience something similar before, as i am quite stuck ?restore Personal Iphone on onother supervised iphone
Good morning, Our employees would like to keep their iPhone settings on the company phone supervised by Intune. How can we restore a personal iPhone from iCloud to an iPhone supervised with Intune? I've heard of a method that allows a restore on an intermediate device before moving to the supervised one. Has anyone already solved that problem?
Azure VPN issues - RasMan service - Unknown state
Azure VPN Client stopped working after KB5065813 update – RasMan service Unknown state Environment details: Azure VPN Client version: 4.0.4.0 (Microsoft Store) Windows version: Windows 11 Pro, 23H2 (fully updated) Issue Summary: The Azure VPN Client worked fine from Friday (14 November 2025) until Sunday (16 November 2025). On Sunday, Windows installed updates, and starting Monday morning (17 November 2025), Azure VPN stopped working. When I run the Prerequisites Test in Azure VPN Client, everything passes except: Rasman Windows Service Status Result: Unknown state. Please make sure Rasman windows service is in a running state. However, sRasMan service it's running Registry keys for RasMan exist, and Svchost\netsvcs includes RasMan What changed: I noticed that the update KB5065813 seems to be causing the issue. This KB is installed on my machine, but my colleagues have KB5041655 instead. As part of troubleshooting, I even changed my laptop to a brand-new device with a fresh OS install, and the issue persists after KB5065813 is applied. What I’ve tried: Restarted RasAuto and dependencies Reinstalled Azure VPN Client Installed older versions of Azure VPN Changed my laptop with a brand new one and a fresh OS install Questions: Is KB5065813 confirmed to break Azure VPN Client functionality? Is this related to the October 2025 RasMan vulnerability patch (CVE-2025-59230)? Any official Microsoft steps or scripts to fix this? Screenshots attached for reference.
Microsoft Managed Home Screen: Unwanted Samsung One UI 8.0 Elements Appearing
Hello Tech Community, Our organization is currently deploying a configuration in Microsoft Intune using a Corporate-owned dedicated device enrollment profile. We’ve applied a device restriction policy to configure Samsung tablets in Multi-app Kiosk mode, with Managed Home Screen set as the launcher. Instead of using an app configuration policy, Managed Home Screen is configured through the device restrictions policy. We’ve left the device navigation options unconfigured, which should hide the following UI elements: Android Overview button Android Home button Android App drawer Once all policies and required apps are installed, Managed Home Screen successfully acts as the launcher for end-users to sign in. Overall, this works well; however, we’ve encountered an intermittent issue: After multiple lock/unlock cycles, the navigation bar sometimes reappears, showing the Overview, Home, and App Drawer buttons. This allows users to access background apps that are not exposed through Managed Home Screen, which defeats the kiosk experience. Device details: Samsung Galaxy Tab S10 FE Android 16, One UI 8.0 Managed Home Screen version: 2.2.0.107721 Has anyone experienced this behavior or have recommendations to prevent these UI elements from reappearing? I’ll gladly provide additional details about our configuration if needed. Thank you!
iOS 15.8.x iPad Air 2 Failed to retrieve configuration
We are getting "Failed to retrieve configuration" on all iPad Air 2 devices running iOS 15.8.x. I saw on the https://community.jamf.com/general-discussions-2/failed-to-retrieve-configuration-on-ipados-v15-8-4-48978 forums that it's a known issue by Apple and they are working on a fix but I have doubts that they will actually do anything since they no longer support that product. Has anyone else seen this issue and found a workaround?Outlook for iOS (MAM only Call Identification)
In order of the implementation of O365/M365 and with it Microsoft Intune, Outlook for iOS has become the standard mail client on iOS devices for many customers today. This is due to the excellent user experience and the constant stream of new features implemented by Microsoft. From a security perspective, in addition to the provision on managed devices (managed by Intune), the secure use on unmanaged devices with MAM or App Protection Policies (APP) is a big argument for using Outlook for iOS. Currently, many ouf our customers are working on a BYOD setup for blue collar worker, who typically have a maximum of one email inbox. A big pain point for many users who use Outlook for iOS in an MAM-only setup (and for MDM setup with Intune) is the missing caller identification of Exchange Online (EXO) contacts. Outlook for iOS supports a one-way contact export process whereby contacts from within Outlook for iOS can be exported into the personal (unmanaged) part of the native iOS Contacts app. This means a contact must first be imported into the users personal contacts directory of EXO and then exported from Outlook for iOS to the native (unmanaged) iOS Contact app in order to see who is calling. This functionality enables Caller-ID, iMessage, and FaceTime integration for users’ Outlook contacts. The exported Outlook contacts are considered unmanaged and are accessible by unmanaged, personal apps. Especially for European customers who are subject to GDPR compliance, this is a no go, as personal data and company data must not be mixed. The unintentional outflow of contact data worthy of protection to commercial platforms, such as WhatsApp or Google, and the unintentional synchronization of address books with social media apps, represents a significant GDPR risk. Although the user's personal EXO contacts can be synchronized, there is currently no option to synchronize the GAL. Furthermore, there is currently no provision in Outlook for iOS to synchronize the GAL cyclically. The user has to add a GAL contact to his personal contacts as described above and then within the Outlook for iOS app export the contact to his native iOS contacts app to be able to see who is calling. To meet the GDPR compliance, we need to prevent the contact export. So this is not a solution. The question to ask is: Why does a user need to export a GAL/personal contact to their native iOS Contact app? There are already several paid app solutions that close exactly this gap (ebf Contacts, Secure Contacts, etc.) which offer more or less the same range of functions. The app builds a container and downloads the managed address books (GAL, personal) of the user and then enables the resolution of the CallerID or identification of the caller via the so-called Apple CallKit integration. Apple has been offering the so-called CallKit integration for years. With CallKit you can integrate your calling services with other call-related apps on the system. CallKit provides the calling interface, and you handle the back-end communication with your VoIP service. For incoming and outgoing calls, CallKit displays the same interfaces as the Phone app, giving your app a more native look and feel. CallKit also responds appropriately to system-level behaviors such as Do Not Disturb. In addition to handling calls, you can provide a Call Directory app extension to provide caller ID information and a list of blocked numbers associated with your service. When a phone receives an incoming call, the system first consults the user’s contacts to find a matching phone number. If no match is found, the system then consults your app’s Call Directory extension to find a matching entry to identify the phone number. This is useful for applications that maintain a contact list for a user that’s separate from the system contacts, such as a Outlook for iOS. For example, consider a user who is a colleague to Jane, but doesn’t have her phone number in their contacts. If the Outlook for iOS app has a Call Directory app extension, which downloads and adds the phone numbers of all of the user´s colleagues. When the user gets an incoming call from Jane, the system displays something like “(App Name, e.g. Outlook) Caller ID: Jane Appleseed” rather than “Unknown Caller”. The effort to integrate the Call Directory Extension is minimal and would solve many pain points from both a security and user experience perspective. Apple has documented CallKit excellently on the developer site: https://developer.apple.com/documentation/callkit With the possibility of using Apple CallKit in combination with Outlook for iOS and the contact synchronization (personal/GAL) of a managed EXO mailbox, the use of M365 in a BYOD scenario for customers Blue Collar workers will massively increase. Furthermore, the use of contact synchronization is then also possible for devices managed by Intune. This creates an outstanding user experience while increasing user adoption! This article was also published as feedback in the Outlook Forum for iOS: https://feedbackportal.microsoft.com/feedback/idea/a80414f4-9598-ed11-a81b-000d3ae32cd0 There are already other requests within the Microsoft community that I would like to link here: PatrickF11 : Outlook for iOS + Caller Identification - Microsoft Community Hub Daniel Huttenlocher: https://feedbackportal.microsoft.com/feedback/idea/bbfc8763-da97-ed11-a81b-000d3ae32cd0
Autopatch reporting Errors and Conflicts, but I can't find them...
Greetings all. I am fairly new to Intune. I setup Autopatch to do Windows Updates (Quality & Features). I was looking over some of the stats today and noticed that some computers (<10%) have issues. When I click on one of the computers I get a list of Profile Settings... If I click on any of these (even the success, I get Not Found... How do I figure out what the error or conflict is so I can correct it? I thought I might have had another Windows Update policy (Non-Autopatch), but I deleted it a while back when I switched to Autopatch. Thanks in advance for your time. J
Firefox browser extension control on Macos
Hi I am trying to use Intune to manage Firefox extensions on macOS devices which are enrolled into Intune, but am struggling to get the policy to apply and wonder what I am doing wrong. Objective (for testing anyway): Allow the Keeper extension but block everything else. What I have done so far: Created a preference file profile using the below settings Preference domain name: org.mozilla.firefox Property list file: (see code snippet below) Applied this to a device group that contains my test macOS device running 15.7.1. However, I have left the device on for several days but this configuration profile never applies to the test machine. When I click on macOS > configuration > firefox whitelist > it always shows succeeded =0, error=0, conflict=0 and not applicable=0. I can 100% confirm this device is in the device group I am using. Can anyone see what I am doing wrong, any help appreciated? ThanksOutlook Mobile Stuck in Login Loop on Intune Shared Android Devices
We’re having an issue on our Intune-managed shared Android Enterprise devices that are set up in Dedicated/Kiosk mode. When users try to open the Outlook mobile app, it launches and recognizes the signed-in user through AAD/Intune, but then it just gets stuck in a loop. It keeps showing messages like "Finding your account…" or "Identifying account…", and never actually loads the mailbox or even shows the normal login screen. Has anyone else run into this issue, and is there a known fix or workaround?
Trying to setup CA rules for Mobile devices.
Hi! I'm stuck with a CA policy setup and could really use some help. What I'm trying to do: Enrolled/Compliant devices (Android/iOS): Full access to everything (all cloud apps, browser, native apps - no restrictions) Unenrolled BYOD devices (Android/iOS): Can ONLY access Teams and Outlook through APP-protected mobile apps (no web access, no other Microsoft services, the app protection policies are already setup) My Current CA Policy Setup: Policy 1: Enrolled Devices - Full Access Target resources: All cloud apps Users: My test user Conditions: Device platforms: Android, iOS Client apps: Browser + Mobile apps and desktop clients (both checked) Grant: Require device to be marked as compliant Policy 2: BYOD - Block Everything Except Teams/Outlook Target resources: All cloud apps Exclude: Office 365 Exchange Online, Microsoft Teams Services, Microsoft Outlook Users: My Test user Conditions: Device platforms: Android, iOS Filter for devices: device.isCompliant -ne True Grant: Block access Policy 3: BYOD - Allow APP-Protected Teams/Outlook Only Target resources: Office 365 Exchange Online Microsoft Teams Services Microsoft Outlook Users: My Test user Conditions: Device platforms: Android, iOS Client apps: Only "Mobile apps and desktop clients" checked (Browser unchecked) Filter for devices: device.isCompliant -ne True Grant: Require app protection policy The Problem: When I am logging in from a unenrolled device into the Outlook or Teams mobile app, they get redirected to a web page and see: "You cannot access this right now" "App Name: Microsoft Intune web company portal" What I've Tried: Adding exclusions for "Microsoft Intune Web Company Portal" (can't find it in the cloud apps list) Searching for "Microsoft Mobile Application Management" (doesn't appear) Searching for "Intune Company Portal" (doesn't show up either) I added Microsoft Intune (which I finally found What I think happens: The issue is that APP enrollment requires accessing the Intune Web Company Portal during authentication, but Policy 2 is blocking it. I need to exclude this service from the blocking policy, but I can't find the right app to exclude. Questions: What's the correct cloud app name/ID I need to exclude to allow APP enrollment to work? Is there a better way to structure these policies to avoid this issue? Any help would be greatly appreciated!Manged Home Screen: Outlook
We are running into issues with the Managed Home Screen and Outlook. Once the user has logged into the Managed Home Screen and tries to access Outlook, it gets stuck in an authentication loop. Loops: Discovering Accounts -> Accounts Found -> Back to Discovering accounts. This is affecting multiple devices/accounts. This only affectsAndroid 15 - CredentialProviderPolicy not surfaced by Intune
I have been having an issue with Android 15 devices. We use Authenticator as our password autofill provider. As soon as a device is updated from Android 14 to Android 15, the password autofill provider is no longer set and the setting to change it is 'blocked by work policy.' I have already tried removing all policies that apply to the devices (device config and device compliance policies) and factory resetting them. Simply having them enrolled as corporate owned fully managed devices causes this to happen. I raised the issue in the Android Enterprise community blog. A link to that is included below. Someone on that thread found that there is a policy in Android 14/15 called the credentialproviderpolicy. When that policy is blocked or unconfigured, this behavior happens. I cannot find anywhere in Intune where I can set this policy. It seems that it is allowed by default when managing Android 14 with Intune, but not set or blocked when the device switches to Android 15. Is there any way to specifically set a policy that is not reflected in the Intune UI? This is a blocker for being able to move more phones to Android 15. Link to Android Enterprise thread: https://www.androidenterprise.community/t5/admin-discussions/android-15-cannot-set-default-password-app/m-p/8827#M2105 Thanks, Tom
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