Recent Discussions
Company Portal No Longer Installing During Autopilot Enrollment
Up until today, Autopilot enrollment which included Company Portal from the Microsoft Store (NEW) was successful. Starting today, the same enrollment workflow with similar hardware is failing to install Company Portal, reporting an error code of 0x87D1041C ("The application was not detected after installation completed successfully"). The only difference between yesterday and today? Today's enrollment including updating Windows to10.0.26200.8457 (today's Patch Tuesday update). I did find information that there was a similar issue nearly a year ago, where the latest Windows Update resulted in the same errors, and Company Portal requiring an update to fix. Are we looking at the same issue again?
MS InTune - packaging Amazon DCV client
Hi, I used the InTune prep tool to bundle the Amazon DCV client. Everything seems to work correctly, bundle created and it uploads well. When I use the company portal to install, it looks like it pushes\installs properly but the DCV client does not run on the laptop after install. This is a .msi package so all the settings are in place when i create the InTune APP in the portal. Has anyone succesfully bundled DCV in InTune? Am I missing anything? or anything to try? Thank you,Hybrid Autopilot as a Transition Strategy Toward Cloud-Native Endpoint Deployment
Hybrid Autopilot sometimes gets labeled as “legacy.” But in large enterprise environments, it can be a very practical transition architecture toward full cloud-native endpoint deployment. In one global rollout scenario I supported across multiple regions in a large enterprise environment, Hybrid Autopilot played exactly that role — helping modernize deployment while maintaining alignment with existing identity and infrastructure dependencies. Instead of treating Hybrid Autopilot as a long-term destination, we approached it as a controlled stepping stone toward Entra ID–only deployment. The challenge Many multinational environments still rely on: on-prem Active Directory legacy application dependencies region-specific provisioning constraints existing device naming standards network-dependent enrollment scenarios Moving directly to cloud-only join is often the goal - but not always realistic. Hybrid Autopilot helped bridge the gap. What worked well for us Several design decisions helped make Hybrid Autopilot scalable and predictable across regions. Machine-level secure connectivity before user sign-in One important enabler for Hybrid Autopilot in internet-based deployment scenarios was establishing machine-level secure connectivity before user authentication. Allowing devices to reach domain services during provisioning made it possible for offline domain join steps to complete successfully even when devices were deployed outside the corporate network. This supported direct-to-user deployment models without requiring traditional on-premises connectivity during setup, which becomes especially important in large enterprise global rollout scenarios. OEM hardware hash integration enabling deployment tagging and Zero Trust alignment Leveraging OEM-provided hardware hashes allowed devices to be pre-registered into Autopilot before shipment and associated with deployment group tags aligned to regional rollout logic. This enabled a consistent enrollment pipeline across distributed device shipments and created the foundation for automated targeting and naming alignment during provisioning. It also supported a stronger Zero Trust posture by ensuring that only officially procured and pre-registered corporate devices were allowed to enroll through the managed provisioning workflow. This helped reinforce device trust at the enrollment stage and reduced the risk of unauthorized or unmanaged endpoints entering the environment. Country-based deployment tagging Country group tagging then allowed hostname naming alignment to remain consistent with regional standards while enabling policy targeting and configuration logic to scale globally. This helped maintain predictable deployment behavior across regions while supporting large enterprise rollout consistency. Maintaining identity continuity during transition Hybrid join allowed compatibility with existing identity-dependent workflows to remain intact while preparing the environment for future Entra-native deployment approaches. Rather than forcing architectural change everywhere at once, this allowed transformation to proceed in controlled phases across regions. Why Hybrid Autopilot still matters? In large enterprise environments, endpoint modernization rarely happens in a single step. Hybrid Autopilot can support: modernization without disruption phased identity transition planning global rollout consistency alignment with existing provisioning standards preparation for cloud-native endpoint strategies When positioned correctly, it becomes part of the transition journey rather than technical debt. Curious how others are approaching this I’m interested to hear how others in large enterprise environments are using Hybrid Autopilot today. Are you treating it as a long-term deployment model, a transition architecture, or actively moving toward Entra ID–only deployment? It would be great to compare approaches and lessons learned across different enterprise rollout scenarios.
Retrieving the “Device inventory” of iOS devices via the Graph API
We use Microsoft Intune to manage our iOS mobile devices. To achieve the highest possible level of efficiency, we use PowerShell as a supplementary tool for administration. Since our devices may contain two SIM cards, it is important for us to be able to read this information in order to perform relevant processes (e.g., adding phone numbers to address books). In general, it would be desirable to be able to read the information from the “Device Inventory” of iOS devices. For the reasons mentioned above, we would like this information to be made available via the Graph API. Alternatively, there should be a way to provide this information for all devices in a single report.
SSID connection using intune pushed profile kept prompting manual login
Hi, anyone encountered an issue where users connecting to an SSID with 802.1X authentication using an Intune-pushed Wi-Fi profile (with credential caching enabled) are still being prompted to enter their credentials manually? However, it works fine by configuring the network connection protocol manually. Thank you.
Windows Hello - optional
Hello community, I'm trying to set Windows Hello as optional (not forced) for users in our org. Currently we have security group for people who asked for Windows Hello to be enabled for them. All devices are Windows 11 fully managed by Intune. Current Win Hello solution is provided by Intune policy - identity protection - "Configure Windows Hello for Business". It works, but as mentioned I would like to make it optional for everyone in our org so users can decide whether use it or not. Is it possible?
Policy applied allthough it shouldn't
Hi, all of a sudden Intune chaanges its behavior. I have a policy in place that sets persistent browser session. On the device filter tab I excluded devices with this syntax: device.trustType -eq "ServerAD" -or device.deviceOwnership -eq "Company" Starting last week I have to re-authenticate on a remote Desktop running Windows Server 2025 every 8 hours. Thats what the policy requires. In Entra I see in the logs for my user that this conditional access policy applied. I then extended the filter to this device.trustType -eq "ServerAD" -or device.deviceOwnership -eq "Company" -or device.operatingSystem -contains "Server" But it did not make a difference. Any idea what is going? This is not specific to my tenant. On a different tenant it behaves the same way.BYOD devices can't launch Windows 365 PC because of device compliance check during CA policy check.
We have a device compliance policy for all cloud apps. We would like to allow personal (BYOD) devices to be able to connect to Windows 365 Cloud PC. In the sign in logs we see the failures for application "Windows 365 Client" app id 4fb5cc57-dbbc-4cdc-9595-748adff5f414. We can't exclude that application in the conditional access policy as it's not available. We already added exclusions for Azure Virtual Desktop, Windows 365 and Windows Cloud Login. How can we allow BYOD devices to connect to cloud PCs?Android 15 - CredentialProviderPolicy not surfaced by Intune
I have been having an issue with Android 15 devices. We use Authenticator as our password autofill provider. As soon as a device is updated from Android 14 to Android 15, the password autofill provider is no longer set and the setting to change it is 'blocked by work policy.' I have already tried removing all policies that apply to the devices (device config and device compliance policies) and factory resetting them. Simply having them enrolled as corporate owned fully managed devices causes this to happen. I raised the issue in the Android Enterprise community blog. A link to that is included below. Someone on that thread found that there is a policy in Android 14/15 called the credentialproviderpolicy. When that policy is blocked or unconfigured, this behavior happens. I cannot find anywhere in Intune where I can set this policy. It seems that it is allowed by default when managing Android 14 with Intune, but not set or blocked when the device switches to Android 15. Is there any way to specifically set a policy that is not reflected in the Intune UI? This is a blocker for being able to move more phones to Android 15. Link to Android Enterprise thread: https://www.androidenterprise.community/t5/admin-discussions/android-15-cannot-set-default-password-app/m-p/8827#M2105 Thanks, TomApp Enforced Restrictions not working on Chrome
Hi All I hope you are well. Anyway, a strange one here. We have implemented App Enforced Restrictions on unmanaged / BYOD macOS devices. This seems to have taken effect on Edge and Safari browsers but not Chrome. Is there anything we can do to resolve this or force BYOD macOS to use Edge? Info appreciated. SK
Quick Start non appare su iPhone gestito da ABM
La funzionalità "Inizia subito" (Quick Start) di Apple non appare o non è visibile durante la configurazione di un nuovo iPhone gestito da ABM, Apple ci comunica che la causa del blocco è dovuta a Intune, come possibile che non ci sia una risoluzione a questo problema? GrazieReporting on Device CPU and Memory
I have a requirement to produce a monthly report on all our Intune managed Windows devices and the applications they have installed. I have written a script that is able to report on UPN, Device Name, Manufacturer, Model, Serial Number, OS, Total HHD and Free space along with all the applications installed. I am however unable to output the devices CPU and Memory details. I have tried using the Get-MgBetaDeviceManagementManagedDevices with the ProcessorArchitecture and PhysicalMemoryInBytes parameters but these just report 0 or NULL. What is the best way to report on the CPU and Memory from Intune?SCCM PXE Boot Deep Dive – Backend Flow & DP Migration
SCCM PXE Boot Deep Dive – Backend Flow & DP Migration I recently worked on a Distribution Point migration and noticed PXE requests were still routing to the old DP due to DHCP/IP helper configuration. I put together a deep dive explaining: PXE flow (DHCP and TFTP sequence) Role of Distribution Points What changes during DP migration Common failure points One key takeaway: PXE issues are almost always network and routing related, not SCCM itself. Curious how others are handling PXE in large environments. Are you standardizing on IP helpers or still using DHCP options? Full article: http://SCCM%20PXE%20Boot%20Deep%20Dive%20–%20Backend%20Flow%20&%20DP%20MigrationApplication auto upgrade not working
Hello, I'm trying to deploy applications with auto upgrade but nothing happens. Let me explain what I'm doing : App_V1 is deployed as available to a user collection I install the app, nothing special here App_V2 is set to supersede App_V1 with uninstall checkbox (I need that in my environment) I deploy App_V2 as available to the same user collection with the checkbox "Automatically upgrade any superseded versions of the application" In the software center, I can see App_V2 with the install button (App_V1 is hidden, expected), but nothing else happens If I check the logs, I can see in PolicyAgent.log : A line starting with "Compiling policy <deploymentID>/supersedence..." Then a line starting with "Raising event: instance of CCM_PolicyAgent_AssignmentDisabled...<some assignment info> Nothing else I don't know how to further troubleshoot that situation. Can someone give me some clues ? ThanksIntune - Entra ID Join vs Entra ID Hybrid Join
Greetings everyone, To begin this, let's imagine that a migration is being done for an organization and that Intune will be the chosen MDM solution. Autopilot will be used and let's consider two different options: Autopilot with Entra join for the device Autopilot with Entra Hybrid join for the device There are some main things I already consider when choosing between one or the other, such as: Considering the Entra Hybrid join scenario: The difficulty in setting up a tunnel (especially for some VPN brands) for frontline workers to be able to have access to the Domain Controller Considering the Entra join scenario: Some legacy applications that might require some device authentication aspect Group Policy Objects will not be applied The main objective of this discussion is to understand what are the main advantages and disadvantages regarding each one of these scenarios, in order to have a clear understanding of what are the possible implications of choosing the exclusively Entra join scenario (like "What capabilities are lost when we choose the Entra join scenario?"). I have read the documentation and know that "Microsoft recommends deploying new devices as cloud-native using Microsoft Entra join. Deploying new devices as Microsoft Entra hybrid join devices isn't recommended, including through Autopilot.", but I would like to get even more information regarding this topic and maybe even some professional nuance from people who have gone through the same process. Basically the good, the bad and the ugly type of insights. I would like to thank in advance any corrections about misconceptions or errors I might have written in this post and thank everyone who takes time to reply and be part of this discussion. Cheers!
Company portal enrolment issues: Your device is already connected by your organisation
Hi I am a Helpdesk technician in a Small organisation of 25 users. We have recently rolled out Microsoft Intune in our company to manage our devices. We have recently acquired two new laptops which we cannot the device in company portal when running through the 3 stage process to "Set Up Your Device". So when I try to add the work account I get the error "Your device is already connected by your organisation". I am totally confused by this. The device is brand new so it has never been connected to Intune before. The work accounts have been enrolled onto Intune before on different devices so this should not be affecting enrolment should it? Please can someone advise us as we are unsure where to go. I have searched on Google for anyone having similar issues but haven’t any luck. Thanks, ShoaibAutopilot Pre Provisioning Stuck at Device Setup
Hello Everyone, I was trying to use Autopilot Preprovisioning for Windows 10 devices that we would like to setup before we deliver it to our end user. We were getting correct Intune Autopilot profile Once we click on Pre provisioning Device Prepration completed in 2 minutes then Device setup never completed and stuck on Identifying for 60 minutes As my ESP setting is set to 60 minute. I am getting that red screen mentioning that provisioning can not be completed. however that device is visible in Endpoint portal with correct name template as per Autopilot profile Not sure why it is getting stuck at Device Setup Unable to identify Apps Configuration profile network Your advise on this issue would be really appreciable. I have tried it on OOBE device and existing device that met all the pre requisite.Microsoft #IntuneForMSPs resource guide
Welcome to your home for all things #IntuneForMSPs! Our goal is to help you grow your Microsoft Managed Service Provider (MSP) business by combining productivity apps, intelligent cloud services, and the world-class security of Microsoft 365 with the multi-tenant management capabilities of our partners. Navigate to: Guidance and tutorials | Marketing and business development | Multi-tenant management partners | Application packaging partners | Additional resources #IntuneForMSPs community meetups Gain valuable insights from first-hand experiences with configuring and managing customer tenants. Up next: #IntuneForMSPs Community Meetup: May edition May 19, 2026 - 8:00 a.m. PT | 3:00 p.m. UTC #IntuneForMSPs Community Meetup: June edition June 16, 2026 - 8:00 a.m. PT | 3:00 p.m. UTC On demand: From box to business‑ready with Windows Autopilot Advanced automation and PowerShell for Intune Planning your customers' Intune migration Getting started with Microsoft #IntuneForMSPs Guidance and tutorials We hear from many MSPs that time for learning is limited. To help you ramp up quickly, we’ve pulled together ready-to-use decks, videos, and interactive demos you can follow step-by-step for the most common scenarios. A great place to begin is the checklist available by downloading Enhancing Security with Microsoft 365 Business: A Hands-on, Effective Guide. Microsoft 365 Business Premium deployment best practices Download PowerPoint decks that build on the videos listed below. They go deeper with additional guidance, context, and tips you can apply in customer environments. Identity and access controls (14.81 MB) Device enrollment (15.92 MB) Email and app protection (38.84 MB) Device security (17.89 MB) Data security (36.49 MB) Videos and demos ▶️ Achieve greater security and productivity with Microsoft Intune and Microsoft 365 - Follow along with each step of the checklist with complementary videos. Watch on one screen and follow along in your own tenant on the other. We’ll keep expanding this playlist with new content that goes beyond the checklist, so follow along on our social channels for the latest updates. 🖱️ Microsoft Intune guided demos - Learn how to configure app protection policies and Conditional Access, update Windows from the cloud, manage corporate devices, deploy and manage line of business (LOB) apps, enable Universal Print, protect corporate resources on personal-owned devices, utilize Windows Autopilot for new device delivery, and reduce update bandwidth consumption. Marketing and business development Step 1: Join Microsoft Partner programs AI Business Solutions for Partners Microsoft Security Partners Step 2: Join the Partner Skilling Hub Go to the Microsoft Partner Skilling Hub and create your free account. Select solution areas of interest. (Hint: Intune content: AI Business Solutions, Security) Explore these recommended modules: Implement with impact: Endpoint management with Microsoft Intune Implement with impact: Implement identity and access management with Microsoft Entra Step 3: Download turnkey campaign assets "Protect my devices" campaign-in-a-box (119.20 MB) Multi-tenant management partners Microsoft Intune is proud to collaborate with leading global providers of multi-tenant Intune management solutions. These companies are building innovative capabilities on top of Microsoft Intune, Microsoft Security solutions, and the broader Microsoft 365 platform. Their companion solutions empower you to: Centrally view and manage all customer tenants and action items through a unified partner dashboard. Take action across environments, leveraging Intune for device management, cloud security, and compliance. Standardize security settings, automate onboarding, and ensure policy consistency at scale-no more repetitive, manual tasks or risky policy drift. Want an introduction to multi-tenant management? ▶️ Watch this video from Jonathan Edwards. AvePoint is the global leader in data protection, unifying data security, governance, and resilience to provide a trusted foundation for AI. More than 28,000 customers rely on the AvePoint Confidence Platform to secure, govern, and rapidly recover data across multi‑cloud environments. Through AvePoint Confidence Platform: Elements Edition, AvePoint extends Microsoft Intune with secured multi‑tenant automation, lifecycle management, and centralized visibility—enabling partners to scale Intune delivery profitably and consistently across customers. With a single platform for governance, lifecycle control, and recovery, partners reduce operational overhead, prevent sprawl, and accelerate Copilot readiness. AvePoint supports a global partner ecosystem of 6,000 MSPs, VARs, and SIs, with solutions available in over 100 cloud marketplaces. CyberDrain CIPP provides MSPs with a centralized, multi-tenant management platform for Microsoft 365. It enables partners to securely manage tenants at scale, automate common administrative tasks, enforce standards across environments, and gain deep visibility into tenant security and configuration. With built-in automation, governance controls, and extensibility, CIPP reduces reliance on custom scripts and manual processes. MSPs can standardize operations, streamline user and tenant management, monitor security posture, and respond quickly to issues across all customers from a single interface. CIPP is supported by one of the largest and most active MSP communities in the Microsoft ecosystem, with thousands of partners contributing feedback, automation ideas, and best practices. As one of the most widely adopted platforms for Microsoft 365 multi-tenant management, CyberDrain CIPP continues to evolve rapidly to meet the needs of modern MSPs. inforcer empowers MSPs to standardize Microsoft 365 and Intune policies across all tenants, automate environment configuration, monitor compliance in real time, and reduce risk through policy drift detection. Its reporting and automation features free teams from manual, error-prone scripting and help deliver consistent, secure customer experiences, setting MSPs up to deliver advanced AI services to their customers. Nerdio brings deep automation and analytics to Intune, Windows 365, Azure Virtual Desktop, and the broader Microsoft cloud. MSPs benefit from multi-tenant dashboards, global policy insights, role-based access, centralized app deployment, and automatic policy versioning with rollback and drift correction. Nerdio’s tooling is designed specifically for MSPs and scales from small teams to large enterprise portfolios. SoftwareCentral Tenant Manager helps MSPs run Microsoft Intune across multiple customer tenants with consistency and control. MSP teams can standardize policies, manage applications and devices across environments, monitor configuration drift, and maintain visibility into changes across tenants from a single platform. The platform runs entirely on Microsoft Azure with region-selectable deployment for your data protection requirements. It includes CIS certified security baselines, helping MSPs deliver secure, repeatable Intune services as their customer portfolios grow, even without in-depth Intune knowledge. Application packaging partners Migrating applications from Configuration Manager and other on-prem solutions to Microsoft Intune cloud native remains a challenging and time consuming undertaking, especially when dealing with complex line-of-business, legacy, and custom home-grown applications. Some organizations pursuing a full cloud-native management vision are encountering blockers related to application compatibility, re-packaging, and the scale of existing app estates - all while trying to maintain business continuity, device compliance, and preparing for the AI and Copilot era. To address the complex realities of app migration, the Microsoft partner ecosystem has stepped up with specialized offers designed to reduce risk and accelerate cloud adoption. As part of this initiative our Microsoft partners Rimo3 and Robopack are offering no-cost, time-limited app migration service to all Intune customers who are looking to move from Configuration Manager to Intune. These services can help IT teams automate assessment, package conversion, and remediation for various app types, helping organizations realize the full value of Intune faster and with less disruption Note: These app migration services are offered directly by partners and are subject to their terms. Microsoft makes no guarantees or commitments regarding availability or outcome. Rimo3 helps IT professionals modernize, migrate, and manage applications at enterprise scale. The platform eliminates manual effort by automating packaging, validation, and patch testing. With patented IP, Rimo3 ensures every app is compatible, secure, and visible for dependencies and update readiness before deployment. Automated, unattended workflows reduce migration timelines from months to days, while contextual patch validation minimizes production risk. Rimo3 keeps environments evergreen with zero-touch app management and enhances Microsoft Intune with bulk operations, advanced controls, and unified reporting. Robopack is a cloud-native Intune app lifecycle platform that lets you package, deploy, and keep third-party apps updated, across one or many tenants, with phased control and PowerShell App Deployment Toolkit (PSADT)-based customization. Start with a self-service migration readiness report, mapped to the library of 41,000 pre-packaged, fully documented apps ready to go, or upload your own apps to be analysed and converted. Robopack Radar discovers apps installed across your estate, allowing you to quickly migrate to Intune and uncover Shadow IT. Additional resources Microsoft 365 Blog: small and medium business content Microsoft 365 Partner on LinkedIn Microsoft Intune Blog: MVP community content
Events
Save the date for May's #IntuneForMSPs Community Meetup! These community‑driven events bring together MSPs, Microsoft MVPs, and Intune experts to discuss top‑of‑mind topics shaping device management ...
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Policy management has evolved fast: from on‑prem Group Policy/ADMX and domain‑joined assumptions to hybrid realities and truly cloud‑native configuration at scale. Tune in as we unpack what changes (...
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Recent Blogs
- By Iris Yuning Ye, Product Manager – Microsoft Intune & Justin Ploegert, Principal Product Manager – Microsoft Entra A new setting ‘Enable Registration During Setup’ for Platform single sign-on (PS...May 14, 2026
- We identified an upgrade issue with the early March release of Microsoft Tunnel version 20260129.1 that caused servers to become stuck and unable to complete the upgrade. The issue can be resolved by...May 08, 2026
