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muhammedalituran
Occasional Reader
Nov 14, 2025

Outlook Mobile Stuck in Login Loop on Intune Shared Android Devices

We’re having an issue on our Intune-managed shared Android Enterprise devices that are set up in Dedicated/Kiosk mode. When users try to open the Outlook mobile app, it launches and recognizes the signed-in user through AAD/Intune, but then it just gets stuck in a loop. It keeps showing messages like "Finding your account…" or "Identifying account…", and never actually loads the mailbox or even shows the normal login screen.

Has anyone else run into this issue, and is there a known fix or workaround?

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