mobile device management (mdm)
2328 TopicsIntune Mobile Outlook Asking password again and again
we have some of the mobile users which is having issue with outlook signin . After enrollment of the device user is not able to sign in in the outlook it seems like it is stucked in the loop. however teams is working fine for these users. Also these device are successfully enrolled without any error,device is compliant and passed all the conditional access policies. can anyone help me out on this issue.8.8KViews0likes21CommentsMicrosoft Teams not working when Company Intune Portal is installed
Hello can someone help me why MS Teams force to closed the app when the company intune portal is installed. I need the company portal to sign in on teams because of policy in our company. But when I installed it crashed the MS team app Using android 13.12KViews0likes3CommentsAndroid 12 Sign-In Issue with HP Corporate Accounts via Intune Company Portal
Since yesterday, HP employees using older mobile operating systems (Ex. Android 12) have been unable to access Microsoft Outlook and Microsoft Teams on their smart devices. When launching Outlook or Teams, users are prompted to install the Microsoft Intune Company Portal app for authentication and device compliance. However, the latest version of this app appears to require a newer operating system version and is not supported on older devices. As a result, users with devices running Android 12 or earlier cannot complete the authentication process and are unable to use Outlook or Teams. ■ Please provide additional details 1) The issue started yesterday and affects employees using older Android and iOS versions. 2) On iOS devices, users can typically resolve the issue by upgrading to a newer iOS version. 3) However, some Android devices cannot be upgraded further due to manufacturer limitations. 4) For example, Samsung Galaxy Note 10 officially supports Android 12 as its final OS version and cannot be upgraded to Android 13 or later. 5) Because of this limitation, affected Android users are unable to install or use the required Microsoft Intune Company Portal app, which prevents access to Microsoft Outlook and Microsoft Teams. 6) This issue may impact multiple HP employees who are using Android devices that do not support Android 13 or later. Example affected device: Samsung Galaxy Note 10 (Android 12) Affected applications: Microsoft Outlook, Microsoft Teams, and Microsoft Intune Company Portal Business impact: Users cannot access corporate email, messaging, and collaboration services from their mobile devices. I have already posted this issue on the Microsoft Feedback Portal: https://feedbackportal.microsoft.com/feedback/idea/7bba2697-a2a2-f111-85ce-7c1e529382f4 However, this issue cannot be reproduced when using a personal Microsoft account. It only occurs when using an HP corporate email account because HP requires the use of the Microsoft Intune Company Portal app for authentication and device compliance. Since the problem appears to be related to the Intune Company Portal rather than Outlook or Teams themselves, I would like to post this issue here and seek guidance on resolving the Intune Company Portal authentication and compatibility issue affecting Android 12 devices.233Views0likes2CommentsBlocking/Disabling SMS, RCS and iMessage services on a device
Hi all, I'm trying to gather more information on Intune capabilities around blocking or disabling various text messaging services on mobile devices. I have done some research and here are my current understandings: SMS Android: This can be disabled on Samsung Knox Only devices. Not 100% if this means devices that are enrolled via Samsung's Knox enrollment, but that's what it sounds like. iOS: Did not find any capabilities here. iMessage: Android: N/A iOS: This can be disabled on iOS ADE enrollment device, no other types of enrollment support this for iOS. RCS: Android: Need to utilize OEMConfig profiles, which means it's vendor specific. Don't have any details here so not sure which OEMs support this for Android. iOS: N/A Any further information on this would be very appreciated. Thanks, Durango2k134.3KViews0likes3CommentsIntune partner compliance onboarding
Hello, We develop a MDM solution and we would like to become device compliance partner to offer our customers conditionnal access functionality. After filling twice (the first time almost two month ago) the form "Intune partner compliance onboarding request" whose link is available on this page https://learn.microsoft.com/en-us/intune/device-security/compliance/third-party-partners, we didn't get any reply to our request. Would you know if there is any other way to integrate this partnership ? Any contact or anything to get some news about our request ? Thank you for your help. Best regards,316Views0likes2CommentsIntune client vs MDM
Dear all, We have been checking out trying to manage our Windows 10 workstations using Intune. We know we can enroll our devices either via MDM or deploying the Intune client. I understand that MS recommends using MDM. But I found that when looking at the workstations with the Intune Admin (Silverlight version), I am getting a lot more information, like software inventory, hardware details. They seem to be more comprehensive. Just wondering if this is how people found? Any idea if MS gonna drop the client, please? Or is there something I have missed? Thanks, Edmond.Solved2.6KViews1like3CommentsManaged Google Play > Multiple MDM's
Hi All Just a quick question. If a customer is using Managed Google Play / Android Enterprise for another MDM, say SOTI, and they want to move to Intune, can the same Managed Google Play / Android Enterprise account be used or must they create another / new / separate one? TIASolved1.6KViews1like2CommentsProblems identifying managed iOS devices when using APP
Hello, As the title says i am having a hard time getting this to work. We have been using APP for a long time, but it has not been necessary for us to have different policies for managed (we only use iOS) and unmanaged devices (all mobile device types). Now i want to remove APP from managed devices all together, and only enforce this on unmanaged devices (BYOD) Please see attached image of how it is configured today. I also have an CA policy which requires APP when using MS apps, where i have added and "Filter for devices" exclude with following syntax: device.enrollmentProfileName -contains "iOS standard profile" (which cover our enrollment profiles, both are fully managed) When enrolling a managed device, APP still is enforced. Does anyone have any tips? I wanted to try here before submitting a ticket to MS. As far as i have found out , the app.devicemanagmenttype is the only rule that can be used to filter managed devices when used with APP.314Views0likes1CommentIntune App inventory Graph
Hi All, I've enabled the configuration profile to receive app inventory data in Intune. In the GUI the data I can view the data just fine, but I would like to use Graph to automate this data and create custom reports. When I use the following https://graph.microsoft.com/beta/deviceManagement/managedDevices/[device-id]/deviceInventories('ApplicationProperties') I get an error: "Forbidden - 403 - 199 ms Either the signed-in user does not have sufficient privileges, or you need to consent to one of the permissions on the Modify permissions tab" even though the docs I can find about permissions are OK.763Views1like4CommentsEntra Shared Mode - Force App Stop
Hi All I hope you are well. Anyway, I was asked this yesterday and think I already might know the answer, but here goes. We had an instance of Microsoft Excel stuck in "getting things ready" on an Android Entra Shared Mode Device. Technical Support wondered if there was a way to Force Stop Excel or clear the app data. We had a look in Exit Kiosk Mode, Android Settings, and the Force Stop of Excel said "Action not allowed" and the clear the app data said "Unable to delete data for app" So, my question(s) would be, is going into Exit Kiosk Mode and even trying to force stop / clear data on apps even a valid option, or is this by design? Would adding Excel to this setting help? Any help or confirmation would be greatly appreciated. Stuart502Views0likes3Comments