mobile device management (mdm)
2317 TopicsEntra ID LAPS and BitLocker on Hybrid AD–Joined Devices
Hi All, We have Hybrid AD–joined Windows devices with BitLocker managed on-prem via GPO and BitLocker recovery keys already escrowed to Microsoft Entra ID. If we enable Windows LAPS in Entra ID (cloud LAPS), will this have any impact on: Existing BitLocker recovery keys stored in Entra ID, or Current/future BitLocker configuration and escrow behavior? Is there any dependency or interaction between Entra ID LAPS and BitLocker on hybrid devices? Thanks in advance DilanSolved76Views0likes3CommentsDevice Enrollment
Hi everyone, I need some guidance regarding a device-management scenario in my environment. We currently have Microsoft 365 Business Basic with the Intune Plan 1 add-on. All of our devices (about 150+) are Azure AD Registered, and I’m trying to determine the best method to enroll them into Intune using only our existing licenses. I’m unsure which enrollment method is most appropriate for this setup, and I haven’t been able to find a solid, recommended approach. I want to avoid unnecessary complexity and I cannot upgrade or change our licensing. I would really appreciate a well-structured explanation that covers: The best enrollment method for this scenario Why this method should be used Step-by-step guidance Pros and cons of the proposed method Any insights from those who have handled similar situations would be extremely helpful. Thanks in advance!57Views0likes3CommentsWin 10 Security Baseline: Issue with WHFB
Hi, I activated the Intune Win 10 security baseline on a set of devices. I know experience an issue with WHfB. My face and fingerprint is not recognized, rsp. the login process is giving an error, saying that I cannot be identified. One user reports, that when away from company WhfB works as expected, asking for face or fingerprint and as second factor a PIN. I have another policy in Intune that is giving MDM policies precedence over GPO, so I cannot understand why it works for that one user when outside of company. What settings in MDM security Baseline could possibly be the cause resp. be responsible for broken WHfB?120Views0likes5CommentsDeploy an application to Windows devices with specific serial numbers
I have a total of 200 new laptops which I would like to deploy a specific application using InTune. I have the serial number of all the laptops. These laptop are only identifiable by the serial number only and cannot use anything else. I've been searching for solutions but articles are not clear. Can someone please advise if this can be done? If so, can you guide me to a good article or with some points? Thanks in advance286Views1like11CommentsMulti-App Kiosk not applying on Samsung A55 (Android 16)
Hello everyone, I’m facing a critical issue with Android Enterprise Multi-App Kiosk mode on a Samsung Galaxy A55 (SM-A556B). The problem started suddenly last week without any configuration changes, and now no Android Enterprise configuration profiles apply anymore. What happened originally The device was running Android 15, and it had been working fine for months in Managed Home Screen (Multi-App Kiosk). Then suddenly: Managed Home Screen stopped showing all apps The device booted into MHS, but the screen was completely empty No policy changes were made on our side I tried several troubleshooting steps, but nothing fixed it. Eventually, I factory-reset the device and re-enrolled it as a Corporate-Owned Dedicated Device (COBO). Current situation after re-enrollment Even after a clean enrollment: No Android Enterprise device restriction profiles apply (Multi-App Kiosk doesn’t start at all) The device stays in the normal Samsung launcher Only very basic commands work: Remote restart App install/uninstall via group assignment All assigned apps show as Installed Profile status in Intune shows Success, but nothing is actually enforced I then upgraded the device to Android 16 (patch 2025-11-01). Unfortunately, the behavior did not change. Current configuration Android Enterprise → Device Restrictions → Multi-App kiosk Allowed apps: Teams, Managed Home Screen, Contacts Managed Home Screen installed Enrollment type: Android Enterprise – Fully Managed / Dedicated No OEM kiosk (no Samsung Knox settings) No Work Profile on the device Symptoms now Managed Home Screen never launches Kiosk mode is completely ignored Device is fully usable like a normal phone Only app deployments work, nothing else This began while still on Android 15 Updating to 16 did NOT resolve the issue Questions Has anyone seen this behavior where Android Enterprise policies stop applying entirely after MHS fails? Is there a known issue with Samsung A55, Android 15/16, or Managed Home Screen? Could this be related to a bug in the Fully Managed/Dedicated enrollment flow for the A55? Any recommended workarounds or known fixes? Any guidance is appreciated — this behavior is completely blocking Kiosk deployments for us. Thanks!58Views0likes1CommentOutlook Mobile Stuck in Login Loop on Intune Shared Android Devices
We’re having an issue on our Intune-managed shared Android Enterprise devices that are set up in Dedicated/Kiosk mode. When users try to open the Outlook mobile app, it launches and recognizes the signed-in user through AAD/Intune, but then it just gets stuck in a loop. It keeps showing messages like "Finding your account…" or "Identifying account…", and never actually loads the mailbox or even shows the normal login screen. Has anyone else run into this issue, and is there a known fix or workaround?315Views0likes5Comments