Forum Discussion
tarunograa29
Feb 17, 2026Occasional Reader
How to Disable Self-Service Passcode Reset for Standard Users in Microsoft Intune
Hi,
We are using Microsoft Intune to manage Android corporate-owned devices. Currently, standard users can reset their own device passcode remotely. The problem is:
- Users reset the passcode themselves
- Then they get confused
- They call IT saying they cannot open their phone
We want to prevent users from doing self-service passcode reset. Only admin should be able to reset the device passcode. I already checked configuration profiles and compliance policies in Intune, but I cannot find any setting to disable this.
Has anyone successfully disabled this feature?
Thank you.
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