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tarunograa29's avatar
tarunograa29
Occasional Reader
Feb 17, 2026

How to Disable Self-Service Passcode Reset for Standard Users in Microsoft Intune

Hi,

 

We are using Microsoft Intune to manage Android corporate-owned devices. Currently, standard users can reset their own device passcode remotely. The problem is:

  • Users reset the passcode themselves
  • Then they get confused
  • They call IT saying they cannot open their phone

 

We want to prevent users from doing self-service passcode reset. Only admin should be able to reset the device passcode. I already checked configuration profiles and compliance policies in Intune, but I cannot find any setting to disable this.

 

Has anyone successfully disabled this feature?

 

Thank you.

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