Microsoft Managed Home Screen: Unwanted Samsung One UI 8.0 Elements Appearing

Hello Tech Community,

Our organization is currently deploying a configuration in Microsoft Intune using a Corporate-owned dedicated device enrollment profile. We’ve applied a device restriction policy to configure Samsung tablets in Multi-app Kiosk mode, with Managed Home Screen set as the launcher.

Instead of using an app configuration policy, Managed Home Screen is configured through the device restrictions policy. We’ve left the device navigation options unconfigured, which should hide the following UI elements:

• Android Overview button
• Android Home button
• Android App drawer

Once all policies and required apps are installed, Managed Home Screen successfully acts as the launcher for end-users to sign in. Overall, this works well; however, we’ve encountered an intermittent issue:

After multiple lock/unlock cycles, the navigation bar sometimes reappears, showing the Overview, Home, and App Drawer buttons. This allows users to access background apps that are not exposed through Managed Home Screen, which defeats the kiosk experience.

Device details:

• Samsung Galaxy Tab S10 FE
• Android 16, One UI 8.0
• Managed Home Screen version: 2.2.0.107721

Has anyone experienced this behavior or have recommendations to prevent these UI elements from reappearing? I’ll gladly provide additional details about our configuration if needed.

Thank you!