Forum Discussion
Applications deployed on device based collection are missing from devices.
Hey guys, In my SCCM environment we are facing an issue. Its a co-managed environment where apps are deployed via SCCM. All of a sudden the apps deployed on Device based collection are not reaching the end user devices. The policies related to these app are also not reaching the device. The compliance status for these apps also went down even though if it is installed on the device the SCCM reports as Non-Compliant\Error. Has anyone faced this issue or can help me to identify what could be causing the issue.
3 Replies
A few things that might be worth checking:
- Co-management workloads
In some co-managed setups, the Client apps or Device configuration workload can switch over to Intune without anyone noticing. When that happens, SCCM won’t deliver device-based deployments anymore and compliance usually drops as well.
It’s a good idea to review the co-management settings and check the CoManagementHandler.log on one of the affected clients to make sure SCCM is still the authority for apps. - Machine Policy issues on the clients
Another thing that can cause this is the Machine Policy agent getting stuck. If policy evaluation breaks, the device won’t receive new deployments and the compliance state becomes unreliable, even for apps that are already installed.
You could take a look at PolicyEvaluator.log and PolicyAgent.log to see if there are any errors with policy downloads or evaluation.
These two checks usually help narrow down the cause when device-based deployments suddenly stop working in a co-managed environment
- Co-management workloads
Did you check your boundaries? Is the detection method working?
yes, no changes made recently and everything was working earlier.
